Senior SAP SD Functional Lead

4 days ago

Manila, Metro Manila, Philippines Gratitude Philippines Full-time ₱2.01 - ₱2.46/year

Senior SAP SD Functional Lead - O2C - Hybrid Taguig - Mid Shift - PHP 180K-220K

Company: Confidential

Location: McKinley, Taguig - Hybrid (1x onsite per week)

Setup: Hybrid / Mid Shift

Salary: PHP 180,000 - PHP 220,000

Experience: 10+ Years | Category: ERP / SAP

About the Role:

We are looking for a Lead SAP SD Consultant to support and enhance a global SAP landscape. This is a client-facing functional lead role focused on Order-to-Cash (O2C) support, stabilization, and continuous improvement.

You will own core SD areas including Order Management, Pricing, Service and Project-based Billing, Logistics Execution, and Credit Management while driving process optimization.

Must-Have Qualifications:

  • 10+ years of SAP experience specializing in Sales and Distribution (SD)
  • Hands-on experience with both SAP ECC and S/4HANA (Support & Enhancements)
  • Strong expertise in Sales Order Management, Pricing, Delivery, and Billing
  • Solid integration knowledge with SAP FICO, MM, and other modules
  • Proven experience in leading and managing a team
  • Strong project management and cross-team coordination skills

Key Responsibilities:

  • Act as functional lead for SAP SD, ensuring system stability and day-to-day support
  • Resolve incidents, service requests, and enhancement requests with client and internal teams
  • Troubleshoot complex issues in Sales, Pricing, Billing, Credit, and Logistics Execution
  • Drive continuous improvement and automation initiatives in O2C processes
  • Collaborate with FI/CO, MM, PS, and Technical teams for end-to-end solutions
  • Support month-end and quarter-end closing activities for O2C
  • Prepare functional documentation, impact assessments, and test scripts for changes
  • Lead and mentor support team members to ensure high-quality delivery
  • Build strong client relationships through proactive communication

Other Requirements:

  • 10+ years SAP SD with ECC plus WMS interface, Ecommerce, and Retail process experience (new shop / subsidiary setup)
  • Experienced in leading workshops and writing functional specifications
  • Able to provide workload estimates for new requests and projects
  • Can lead workstreams independently in a client-facing support environment
  • Strong analytical and problem‑solving mindset
  • Excellent communication and stakeholder management skills
  • Familiar with ITIL processes
  • Willing to work hybrid in McKinley, Taguig, mid shift, 1x onsite per week

Key Skills:

Order-to-Cash, Project Management, SAP ECC, SAP S/4HANA, SAP SD, SAP SCM