business analyst

3 weeks ago

Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

Job Summary

Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Retrieves, analyzes and summarizes business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes. Involved with numerous key business decisions by conducting the analyses that inform our business strategy. This may include: impact measurement of new products or features via normalization techniques, optimization of business processes through robust A/B testing, clustering or segmentation of customers to identify opportunities of differentiated treatment, deep dive analyses to understand drivers of key business trends, identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promoter System (NPS) surveys and development of frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity. Acts as a technical expert in own area within the organization. May work independently or as part of a team on more complex projects. Provides mentoring and guidance to more junior team members. May be responsible for leading a team, but does not directly manage people.

Core Responsibilities:

  • Leads discussions with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.
  • Advises on the relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.
  • Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools.
  • Queries disparate big data platforms such as Teradata, SQL Server, Hadoop, and AWS.
  • Combines data as needed from disparate data sources to complete analysis.
  • Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing.
  • Oversees development of forecasting models to predict sales, demand and other key business metrics.
  • Reviews analyses of the results of campaigns, offers or initiatives to measure their effectiveness and identifies opportunities for improvement.
  • Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decision makers.
  • Promotes and evangelizes a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
  • Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Requirements:

  • Must have at least 8+ years of relevant experience in Data Analytics and Business Intelligence
  • Excellent English communication skills
  • Expert-level proficiency in SQL and Python
  • Expertise in advanced analytics techniques, including predictive modeling, optimization, and simulation, and ability to develop and deploy sophisticated machine learning algorithms
  • Outstanding communication skills for thoroughly understanding business requirements and effectively conveying complex analysis findings and related recommendations
  • Mastery of multiple business intelligence tools and platforms. Tableau and Power BI preferred
  • Proficient at setting up and managing data bricks environment/cluster
  • Proficient at API Management

Nice to have skills:

  • Cloud Computing: Familiarity with cloud platforms like AWS, Azure, or Google Cloud for scalable data storage, processing, and analytics solutions.
  • Business Acumen: Strong understanding of business processes and industry-specific knowledge to provide more relevant and impactful insights.

Work Setup: Hybrid (3 days onsite, 2 days WFH)
Location: Ortigas Center, Pasig City (Glas Tower)

Perks & Benefits:

  • Php3,000 Monthly Allowance (Non-taxable)
  • HMO (Up to 4 dependents)
  • Life & Disability Insurance
  • Internet Allowance (Hybrid setup)
  • Equipment Provided
  • Snacks & Drinks in the Office

Upon Regularization (6 months):

  • Vacation & Sick Leave
  • Monthly Vitamins & Medicine Reimbursement
  • Annual Rice Subsidy & Eyeglass Reimbursement
  • Government Mandatories + 13th Month Pay, Overtime & Night Differential Pay
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