Quick Service Partner
2 weeks ago
QS Partners' duties and responsibilities include serving customers efficiently, assisting customers with their needs and special requests, ensuring assigned quota is met, assisting in training activities for new QS Partners as requested, and adhering to sanitation standards and safety procedures.
Key Result Area/Duties & Responsibilities
- Helps maintain the good image of the store by assisting the customers in a very hospitable way.
- Ensures the daily sales quota of the store is met. Daily sales report must be updated and submitted regardless of the location of duty for proper tracking and monitoring.
- Ensures that sales of each day are reported daily to the AOs to easily track all transactions every day. Strictly follows daily sales deposits.
- Maintains the store's cleanliness. Performs necessary sanitation of tools, equipment, floors, or everything in the store prior to leaving and logging out.
- Sets up everything from food, frying tools, equipment, oven, etc., prior to opening the store to ensure that all are settled and easily managed during store operation.
- Checks the validity of all stocks. Always serves fresh and quality food to the customers.
- Prevents spoilage and contamination.
- Immediately reports concerns or problems encountered while preparing food.
- Maintains fast and efficient serving time for all foods ordered by customers.
- Adheres to the company's work standards, policies, and procedures.
- Assists in branch training as requested.
- Forecasts orders of stocks to be purchased and submits to commissary.
- Submits petty cash liquidation to Finance Audit weekly.
- Manages online food aggregator accounts following the store's operational hours, menu availability, and releasing and accepting orders. Reports to help center if needed. Aggregators include Food Panda, Grab Food, Booky, SM Online, Pickaroo, and similar platforms.
- Analyzes customer complaints and feedback for constant improvements.
- Handles cashiering functions and ensures that sales each day are safely kept and/or deposited on time.
- May be assigned to other stores as a reliever as needed.
- Performs other tasks that may be assigned from time to time.
- Follows standards and procedures.
- Pay attention to details.
- Holds self-accountable for assigned responsibilities, seeing tasks to completion in a timely manner.
- Adeptness at analyzing facts, problem-solving, decision-making, and demonstrating good judgment.
Adheres to the corporate core values (AWESOME): Always improving; Wow customers; Excellence; Solicitude (Malasakit); Oneness (Teamwork); Moral uprightness; Evolving.
Qualifications- Finished high school or any vocational graduate.
- At least two (2) years work experience in the same role, in the same capacity.
- Ability to multi-task and manage requests in a timely manner.
- With crowd management expertise.
- Excellent interpersonal skills.
- Strong communication and interpersonal skills.
- Strong customer service prowess.
- Ability to work with integrity, professionalism, and confidentiality.
- Performs responsibilities with tenacity.
- Must be honest and truthful.
Pay: Php15,000.00 - Php15,910.00 per month
Benefits: Employee discount, Opportunities for promotion, Promotion to permanent employee
Schedule: 8 hour shift
Supplemental Pay: 13th month salary, Commission pay, Overtime pay
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