URGENT: Sales Support Trainee

2 days ago

Pasig, Metro Manila, Philippines ESC Corporation Full-time ₱167,000 - ₱279,000/year

BROKER/SALES SUPPORT TRAINEE

(ENTRY LEVEL POSITION)

ESC Corporation is hiring for Three (3) Broker Support Trainees

Full-Time On-siteat Robinsons Equitable Tower(Ortigas Center, Pasig)

Monday to Friday; 6:00AM to 3:00PM PH Time.

Qualifications:

  • at least 1-year BPO Experience (Fresh Graduates are also encouraged to apply)
  • Confident spoken and written English communication skills.
  • A positive attitude and outgoing personality.
  • Willingness to learn and adapt to new technologies and industry trends.

Introduction:

Join our team as a Broker Support Trainee,where you will embark on acompprehensive training program designed to equip you with the skills and knowledge neededto excel in the fast-paced world of brokerage support.

This traineeship provides a unique opportunity for individuals looking to enter the BPO andfinancial services industry.

Trainee Duties and Responsibilities:

Data Entry:

  • Ensure accuracy of data entry, and compliance with service levels. Application Processing:
  • Assist mortgage brokers in gathering necessary documentation from clients.
  • Prepare and submit mortgage applications to lending institutions.

Client Communication and Service:

  • Act as a point of contact for clients, providing updates on the status of their mortgageapplications.
  • Address client inquiries and assist in resolving issues.
  • Ensure delivery of exceptional service standards to all clients.

File Management:

  • Organize and maintain client files, ensuring all documentation is accurate andcomplete.
  • Monitor and follow up on outstanding documents or information.

Lender and Partner Liaison:

  • Communicate with lending institutions and other partners to facilitate a smoothmortgage approval and settlement process.

Training and Development:

  • Participate in ongoing training to stay updated on mortgage industry policies, trends,and best practices.

Benefits include:

  • A competitive trainee salary and allowances.
  • Comprehensive training and mentoring.
  • Exposure to the BPO and financial services industries, and potential for careeradvancement.
  • A collaborative and supportive team environment.