Senior Analyst, ERP Systems

2 weeks ago

Manila, National Capital Region, Philippines Melco Resorts & Entertainment Limited Full time

Senior Analyst, ERP Systems

Senior Analyst, ERP Systems

Apply locations: City of Dreams Manila

Time type: Full time

Posted on: Posted 7 Days Ago

Time left to apply: End Date: February 3, 2025 (30+ days left to apply)

Job requisition id: REQ12251

POSITION SUMMARY:

The Senior Analyst, ERP Systems provides system support to business users on ERP application systems on Heart of House (HOH). He/She maintains and ensures all various application systems are operating stably and reliably and meeting user's operation needs. He/She reports to Manager, ERP Systems (HOH) and performs daily application support, involves in new project implementation and life cycle management of ERP Systems.

PRIMARY RESPONSIBILITIES:

  1. Provide guidance and supervision to other ERP System Analysts.
  2. Perform quality assurance of all functional implementations and upgrades in ERP or other related IT systems to ensure quality deliverables and optimal outcome for the Company.
  3. Provide training, retraining and support of end users to ensure the system is used effectively and efficiently.
  4. Prepare and review scope/functional requirements, user acceptance test (UAT) specification and documentation.
  5. Act as primary resource to fulfill various reporting requirements from business users using reporting/business intelligent tools.
  6. Assist in managing ERP system related projects including milestones, activities, dependencies, resources and suppliers to achieve successful completion of related projects within agreed budget and time frame.
  7. Provide high quality customer advice and assistance to end users.
  8. Adhere to and comply with SOX requirements in accordance to the Company's policies and standards.

QUALIFICATIONS:

I. Experience

  1. Minimum 5 years of relevant experience as Business Analyst/Consultant/User with at least 1-year cycle of ERP implementation.
  2. Experience in Hospitality/Casino, Finance/Supply Chain process and workflow is preferred.
  3. Implementation/Usage experience with Workday, Virtual Roster, BirchStreet, Ramco and other ERP systems in the areas of HR, Finance and Procurement will be an advantage.

II. Education

Bachelor's Degree in Accounting, Business Information Systems, Computer Science or related discipline.

III. Skills / Competencies

  1. Proven analytical skills which includes gathering business requirements, performing gap/fit analysis and business impact assessments.
  2. Strong consultative, communication and problem-solving skills.
  3. Excellent skills in using Microsoft Office suite.
  4. Proficient in both written and spoken English; Cantonese and fluent Mandarin is a plus.
  5. Able to communicate with all levels of users.
  6. Energetic, flexible and able to embrace a fast-paced working environment.

Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of the gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.

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