
Subject Matter Expert
22 hours ago
Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Subject Matter Expert (SME).We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you
Job Description:Your main tasks:
Empower the Work:Create, and facilitate, Huddle Sessions to equip staff with fundamental skills and knowledge.
Impact the bottom line:Monitoring Associates and providing real-time feedback.
Strengthen relationships:Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Take the lead:Mediating interpersonal conflicts. Motivating and inspiring team members. Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues.
Qualifications:Our most successful candidates will have:
- Experience and first-hand knowledge supporting online gaming, online betting/casino environment as a customer service line of business.
- Excellent Data Mining skills.
- Ability to think outside of traditional role to evaluate business implications.
- Ability to interpret data, identify trends, and make suggestions for improvements.
- Strong verbal and written communication skills.
Internal:
- Must have FY24 PDP score of Exceed Most or Cleary Exceeds
- Tenure of at least 18 months
- No Active NDA
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
-
Subject Matter Expert
2 weeks ago
Palayan City, Central Luzon, Philippines Sutherland Global Full timeCompany Description: Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Subject Matter Expert (SME). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:...
-
Subject Matter Expert
4 days ago
Palayan City, Central Luzon, Philippines Sutherland Full timeCompany Description Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Subject Matter Expert (SME) . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description ...
-
Subject Matter Expert
2 days ago
Angeles City, Central Luzon, Philippines Sutherland Full timeCompany Description Sutherland is seeking a diligent and self-motivated person to join us as a Subject Matter Expert for Service Delivery in our Pioneer Fintech Program. The ideal candidate will bring deep industry knowledge and hands-on experience in the BFS domain and will support training initiatives, new hire enablement, and act as a key knowledge...
-
Subject Matter Specialist
3 days ago
Palayan City, Central Luzon, Philippines beBeeExpert Full time ₱2,500 - ₱3,000Job Opportunity:">We are seeking a highly motivated and leadership-oriented individual to assume a pivotal role within our organization. As a Subject Matter Expert, you will empower the team by creating and facilitating Huddle Sessions to equip staff with fundamental skills and knowledge.">Your key responsibilities will include monitoring associates and...
-
Subject Matter Expert Advisor
4 days ago
Palayan City, Central Luzon, Philippines beBeeProfessional Full time ₱900,000 - ₱1,200,000Key Job ResponsibilitiesA self-motivated professional is required to join our organization. As a key member, you will play a crucial role in driving success.Core Tasks and DeliverablesEmpower Staff: Develop Huddle Sessions to equip colleagues with essential skills and knowledge.Impact Results: Monitor Performance and provide timely feedback.Strengthen...
-
Leading Authority
12 hours ago
Palayan City, Central Luzon, Philippines beBeeExpert Full time ₱800,000 - ₱1,200,000Subject Matter Expert Job DescriptionWe are seeking a Subject Matter Expert to join our team. As an expert in your field, you will be responsible for creating and facilitating Huddle Sessions to equip staff with fundamental skills and knowledge.Key Responsibilities:Empower Staff: Facilitate Huddle Sessions to equip staff with essential skills and...
-
Chief Expert Advisor
12 hours ago
Palayan City, Central Luzon, Philippines beBeeSubject Full time ₱800,000 - ₱1,200,000Leadership OpportunityWe are seeking a driven and self-motivated professional to join our team as a Subject Matter Expert (SME). As an SME, you will play a key role in empowering our staff with fundamental skills and knowledge.Key Responsibilities:Empower the Work: Create and facilitate Huddle Sessions to equip staff with essential skills and...
-
Expert Trainer and Developer
12 hours ago
Angeles City, Central Luzon, Philippines beBeeProfessional Full time ₱800,000 - ₱1,200,000Training and Development ExpertWe are seeking a highly skilled Training and Development Expert to join our team. As a key member of our organization, you will play a vital role in designing and delivering training programs that enhance the skills and knowledge of our employees.Job Description:Provide expert-level guidance and support to employees in...
-
BFS Domain Expert
1 day ago
Angeles City, Central Luzon, Philippines beBeeSubjectMatterExpert Full time ₱300,000 - ₱500,000Job OverviewThe ideal candidate will bring deep industry expertise and hands-on experience in the BFS domain, supporting training initiatives and acting as a key knowledge resource across teams.Key Responsibilities:Ensure accuracy and consistency in program knowledge and client deliverables as a subject matter expert for the BFS domain.Support Tier 1 experts...
-
Process Excellence Specialist
1 day ago
Angeles City, Central Luzon, Philippines beBeeImprovement Full time ₱900,000 - ₱1,200,000Role OverviewProcess Improvement Expert: We are seeking a highly skilled and experienced process improvement expert to drive continuous excellence across our organization. As a key member of our team, you will leverage methodologies like Lean and Six Sigma to analyze existing workflows, identify opportunities for enhancement, and lead cross-functional...