Operations Manager

2 weeks ago

Manila, National Capital Region, Philippines Times Trading Co., Inc. Full time

Job Responsibilities:

  • Work closely with VP Operations to analyze situations, conceptualize solutions, and implement and ensure success of such solutions across the organization, across various business units, projects, and disciplines.
  • Projects and scope of work can include varied situations that can include but are not limited to:
    • Order processing
    • Sales administration
    • Online sales
    • Consignment sales
    • Management of special purpose departments
    • Marketing-related functions/activities
    • Warehousing and logistics
    • Finance, accounting, and other office-based work
    • Building and office administration
    • Purchasing
    • Hands-on project management -- being assigned to run a specific project or task and ensure successful conceptualization, planning, and/or implementation.
    • Project coordination -- being assigned to coordinate with various team members from different departments to ensure successful execution.
    • Monitoring and follow-ups -- being assigned to monitor, follow up, and keep track of various situations that affect the company's operations.
    • Process planning and design -- being assigned to plan out processes, workflows, procedures, and steps for implementation by company team members, taking into account other factors such as cost, speed, complexity, etc.
    • Special projects -- any other projects either big or small that may be assigned from time to time.

Role Description:

  • The Operations Department is considered one of the "all-around" functions or departments of the company.
    • Any aspect of work within the organization that is not directly covered by the job roles of other team members could eventually be considered or referred to the operations department, for it to assist or take over.
    • The workload can be considered dynamic and ever-changing.
  • Among the overall role of the operations department is to ensure that in whatever aspect of work that is covered by the group, the company is able to perform its role and meet expectations in an efficient, effective, and cost-effective manner.
    • Utilizing processes, procedures, monitoring, and organizational design are among the main tools used by the Operations Department to achieve its goals and objectives.
  • The Operations Manager will directly assist the VP for operations in achieving the goals of the company and the Operations Department.
    • As described above, Operations (and consequently the VP for Operations) is involved in many aspects of the company's operations.
    • The Operations Manager can be assigned various projects or tasks and may also be assigned set responsibilities depending on the current needs or situations, which he/she may eventually work on simultaneously.

Key Requirements/Skills & Experience:

  • University degree in Business / Management / Industrial Engineering / Systems Analysis or similar courses.
  • Preferably, at least 2-3 years of work experience in a leadership and/or managerial role involving operational work, work planning, and execution in a variety of settings, including supervision of team members. Applicants with no previous experience in the field may be evaluated on their other credentials/background.
    • Ideally with a background working across broad members of the organization, including warehouse/delivery organizations and not only those within his/her department.
    • Background working with retail/distribution organizations is an advantage.
  • Advanced proficiency in office software (e.g., Excel, PowerPoint, Email) and internet/web-based software.
  • Strong written and verbal communication skills in English and Filipino.
  • Inclusive team worker and motivated, dynamic team leader.
  • Excellent interpersonal skills.
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