Fares and Ticketing Consultant
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Know your way around fare rules and GDS screens? Enjoy the challenge of finding the right fare, fast? Then we’d like to meet you.
Liveware is one of the leading outsourcing companies in the Philippines, partnering with clients across multiple industries. As we continue to expand, we’re growing our travel team in Makati and looking for detail-oriented ticketing professionals who take pride in getting it right the first time.
Your role in a nutshell
Partner with Australia’s largest network of independent travel agencies. As part of our fares and ticketing team, you’ll help their agents find the right fares and get tickets issued smoothly and accurately. On any given day, you’ll:
- Issue and reissue airline tickets and EMDs before airline time limits
- Build accurate, competitive fare quotes and walk travel agents through their best options
- Decode airline fare rules and handle the ticketing procedures that come with them
- Respond to travel agent calls and emails with speed and professionalism
- Team up with airline reps and our account managers to solve fare and ticketing issues
- Pass complex cases to our Senior Consultants with everything they need to resolve them quickly
- Hit (and aim to beat) your KPIs while keeping service quality high
What you bring
- 1–2 years of airfare ticketing experience
- Solid hands-on skills in at least one GDS: Travelport, Sabre, or Amadeus
- A sharp eye for fare rules and the ability to apply them accurately under time pressure
- Strong analytical, numerical, and problem-solving skills
- A calm, customer-first approach, even on busy days
- Round‑the‑World (RTW) fare knowledge is a plus
Good to know before you apply
- This is a fully on‑site role at our Makati office
- You must be open to rotational shifts
What’s in it for you
- Competitive salary plus a monthly allowance
- HMO coverage within your first day
- Additional paid vacation leave
- Real career growth and ongoing professional development
- Hands‑on support from both local and international teams
- A collaborative team and a culture people actually enjoy
- The chance to grow with a fast‑growing company
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