Business Analyst

2 weeks ago


Manila, National Capital Region, Philippines YONDU INC. Full time

Are you looking for a fulfilling career with a company that values its employees? Yondu Inc. offers:

  • Hybrid Work Set-up

  • Competitive Compensation

  • Comprehensive Health Care Coverage

  • Retirement Plan

  • Generous paid time off and holidays

  • Wellness programs and initiatives

  • Work-Life Balance

  • Professional Development

  • Diverse and Inclusive Culture

GENERAL RESPONSIBILITIES:

As a Business Analyst handling Acumatica, you will work closely with stakeholders to gather business requirements, analyze processes, and translate them into clear system specifications. You will collaborate with technical teams to implement ERP solutions, optimize workflows, and ensure the system meets business objectives. Additionally, you will provide ongoing support to users, troubleshoot issues, and drive continuous improvement efforts across the organization.

DUTIES AND RESPONSIBILITIES:

  1. Gather business requirements by collaborating with stakeholders, department heads, and technical teams to document processes for Acumatica ERP.
  2. Translate business needs into clear functional specifications and system requirements for the Acumatica platform.
  3. Support the configuration, customization, and optimization of Acumatica modules, ensuring alignment with business requirements.
  4. Provide ongoing user support, troubleshooting issues, and maintaining system stability across Acumatica's various modules.
  5. Analyze current business processes to identify opportunities for automation and system optimization.
  6. Plan and execute system testing, including user acceptance testing (UAT), to ensure Acumatica meets business requirements.
  7. Develop and deliver training sessions for end-users, creating documentation and knowledge base articles for ongoing support.
  8. Collaborate with cross-functional teams to ensure the system aligns with business goals and provide troubleshooting support during system upgrades.

Qualifications:

  1. Education: Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field.
  2. Acumatica Certified Business Consultant or similar certifications can be a plus.
  3. ERP-related certifications (e.g., SAP, Oracle, Microsoft Dynamics) can be a plus.
  4. Relevant Work Experience: 3+ years of experience as a business analyst, preferably in an ERP or Acumatica environment.
  5. Hands-on experience in Acumatica ERP, including modules such as Financials, Distribution, Manufacturing, or Project Accounting.
  6. Experience with system integrations and third-party software within the Acumatica ecosystem.
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