Current jobs related to French-speaking Customer Support Specialist - Mandaluyong City, National Capital Region - Penbrothers


  • Mandaluyong City, National Capital Region, Philippines beBee Careers Full time

    About the Role", "We're seeking a Customer Support Specialist fluent in French to provide exceptional service to clients. The ideal candidate will be the first point of contact for clients, handling booking inquiries via chat, email, and phone. They will also reschedule or adjust bookings as needed, notify customers and therapists about appointment changes...


  • Mandaluyong City, National Capital Region, Philippines Penbrothers Full time

    DES25341About Penbrothers:Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the Client:The client is an online design platform that helps...


  • Mandaluyong City, National Capital Region, Philippines beBee Careers Full time

    About the Role">We are seeking a highly skilled Customer Support Specialist fluent in both English and French to provide exceptional service to our clients.">This role involves being the first point of contact for clients, handling booking inquiries via chat, email, and phone, and ensuring seamless, polished, and personal interactions.">The ideal candidate...


  • Mandaluyong City, National Capital Region, Philippines beBee Careers Full time

    We are looking for a highly motivated and detail-oriented individual to fill the role of French customer support specialist. In this position, you will work closely with our graphic design and social media teams to ensure clarity, accuracy, and cultural appropriateness across various marketing materials.


  • Quezon City, National Capital Region, Philippines beBee Careers Full time

    Sales Support Specialist", "We are seeking a Sales Support Specialist to join our team.">As a key member of our sales team, you will be responsible for providing excellent customer service and support to our export clients based primarily in French-speaking Africa, the Maghreb, and overseas territories.", "Your primary goal will be to ensure timely and...


  • Mandaluyong City, National Capital Region, Philippines beBee Careers Full time

    About UsAs a Digital Beauty Concierge in London, we redefine the personal care industry with a commitment to luxury, convenience, and innovation. We deliver premium beauty services directly to clients in their homes, workplaces, and hotels.Our mission is simple: to elevate beauty and wellness by offering a five-star service experience, powered by technology...


  • Mandaluyong City, National Capital Region, Philippines beBee Careers Full time

    The ideal candidate will possess strong language skills in English and French, as well as a keen eye for visual design and a passion for creating compelling marketing materials. If you have a flair for writing and a talent for creativity, we want to hear from you!


  • Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Philippines Inc. Full time

    Freight Forwarding SpecialistWe are seeking an Arabic-speaking individual with freight forwarding experience to join our team in a dynamic environment.Key Responsibilities:Enter data within the SLA (Service-Level Agreement)Handle freight documents with accuracy and attention to detailCommunicate effectively through email, chat, and online...


  • Mandaluyong City, National Capital Region, Philippines Nexus Recruitment Group Full time

    Job Summary:We are looking for a fluent Vietnamese-speaking Customer Service Representative to join an outbound campaign focused on retaining healthcare insurance members. The role involves contacting policyholders to encourage renewals, address inquiries or concerns, and provide value-added solutions to support continued engagement with the healthcare...


  • Mandaluyong City, National Capital Region, Philippines beBee Careers Full time

    Customer Support Specialist - Design & Social MediaWe are seeking a highly skilled and creative B2-C1 French Customer Support Specialist to join our team. The ideal candidate will have fluency in English and French, both written and spoken, and a strong understanding of language, tone, and style when translating templates.The successful candidate will work...

French-speaking Customer Support Specialist

4 weeks ago


Mandaluyong City, National Capital Region, Philippines Penbrothers Full time

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our Client is the leading Digital Beauty Concierge in London, redefining the personal care industry with a commitment to luxury, convenience, and innovation. As pioneers in the digital beauty space, they deliver premium beauty services directly to clients in their homes, workplaces, and hotels. Their mission is simple: to elevate beauty and wellness by offering a five-star service experience, powered by technology and delivered with a personal touch.

About the Role

We're looking for a French-speaking Customer Support Specialist to join our growing team. You'll be the first point of contact for clients—helping them book, reschedule, and manage their beauty appointments. Your goal: make every interaction feel seamless, polished, and personal. If you're a great communicator who thrives in a fast-paced, remote environment—and you're fluent in both English and French—we'd love to meet you.

What you'll do

  • Handle booking inquiries via chat, email, and phone (in both French and English)

  • Reschedule or adjust bookings as needed

  • Notify customers and therapists about appointment changes or delays

  • Assign replacement therapists for canceled appointments

  • Assist with group and corporate bookings

  • Address low-level complaints professionally and efficiently

What You Bring

  • At least 3 years of customer service experience, ideally in a remote setup

  • Fluency in both English and French (spoken and written)

  • Clear communication and strong problem-solving skills

  • Ability to build rapport with clients and deliver a premium experience

  • Self-starter who's reliable, detail-oriented, and takes ownership of their work

  • Familiarity with CRM systems (HubSpot preferred)

  • Ability to multitask and stay cool under pressure

  • Bonus if you have:

    • Experience in luxury or beauty customer service

    • A genuine interest in the beauty and wellness industry

#J-18808-Ljbffr