Reservation Associate

6 days ago

Makati, Metro Manila, Philippines Rayomar Management Incorporated Full-time ₱279,000 - ₱390,600/year

Responsibilities

  • The Reservations Associate processes booking requests for airfare, hotel accommodation, tours, cruises, travel insurance, documentation services, and transportation services for Key and Non-Key Accounts and new accounts that may be passed on by the Sales Department.
  • Creates Sales Folder and Transaction Summary; issues international and domestic tickets or coordinates with the Ticketing Specialist on the actual preparation of tickets.
  • Provides on-time information to the Sales Department when inquiries or proposals are prepared from inquiries received through emails or walk-ins. Usual required information includes net prices of air tickets, flight availability, and routing options.
  • Handles booking requests as endorsed by the Sales Department for new accounts, and thereafter continuously handles these accounts' booking requests.
  • Tracks and records all transactions and ensures all inquiries are attended to in a timely manner.
  • Coordinates with clients/customers and sales for necessary instructions or changes on the requests.

Qualifications

  • Candidates must possess at least a Bachelor's/College Degree in Tourism, Hospitality or equivalent.
  • Must have at least 3-4 years of experience in the travel or tourism industry.
  • Knowledgeable in Sabre or other reservations systems.
  • Can start ASAP.
  • Willing to work in Makati City.