EV Service Advisor: Customer Care
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SEAOIL Philippines, Inc. in Tuguegarao (Pengue) is seeking a Service Advisor to communicate with customers about repair needs and relay information to the service workshop. You will respond to customer questions and help improve first-time repair rates during the service process.
The role involves tracking repair progress, confirming pre-delivery status, and coordinating with technicians to align diagnosis results and repair orders. Training, 6S, and customer satisfaction are core objectives.