Multichannel Customer Care Specialist

5 days ago

Makati, Metro Manila, Philippines Metropole Laundry & Dry Cleaning Group Full-time ₱201,000 - ₱312,000 Contract

Metropole Laundry & Dry Cleaning Group in Makati, Philippines, seeks a customer service professional to be the frontline contact for laundry, wash-and-dry, and dry-cleaning customers. You will respond across phone, chat, and in-branch channels, coordinate orders, and help maintain a smooth customer experience.

You will handle inquiries, resolve complaints professionally, track orders and deliveries, and support promotions to boost customer retention.