Client Retention Lead

4 days ago

Quezon City, Metro Manila, Philippines PAPH TRAVEL AND TOURS Full-time

PAPH TRAVEL AND TOURS is seeking a Client Retention Supervisor to lead the Retention Team and drive customer engagement, reactivation, and repeat business. You will coordinate campaigns with CRM/Lifecycle Marketing and ensure clean data in HubSpot, while partnering with Sales for qualified opportunities.

The role demands strong coaching, KPI analysis, and a proactive, organized leader who can manage multiple campaigns in a fast-paced travel environment.