Remote VoIP Tier 2 Support Specialist

Magic, Inc is seeking a Tier 2 Support Specialist for freelance, remote work based in the Philippines. You will handle escalated issues beyond Tier 1, diagnose root causes, and provide confident resolutions to keep restaurant operations running smoothly.The role focuses on AI-enabled tech support for POS, KDS, online ordering, and networking, with 24/7...

OverviewThe PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals.ResponsibilitiesPerform deep-dive troubleshooting on Privilege Cloud components: Web...

About the Client Our client is an AI-enabled technology support provider built exclusively for the restaurant industry, offering 24/7 coverage across POS, KDS, online ordering, networking, and other core restaurant tech platforms. They serve multi-unit restaurant brands nationwide, combining a "we solve it ourselves" philosophy with fast, always-on...

Frontier is seeking Customer Support Representatives to provide Tier 1 support for Parkade users during US business hours. The role is project-based, running approximately from September 2026 through September 2027, with a fully remote setup and weekend coverage expectations. Key duties include handling high-volume email inquiries, troubleshooting...

Keep Businesses Connected. Solve Problems Fast.Love troubleshooting? Know your way around VoIP, SIP, and phone systems?We’re looking for a hands-on VoIP & Telecom Technical Support Specialist to support healthcare clients and keep their communication systems running smoothly.This is more than basic help desk support. You’ll troubleshoot real VoIP and...

Railway Corp is seeking a Tier 1 Tech Support Specialist to serve as the first IT contact for internal users, focusing on supporting remote and mobile teams with hardware setup, software installations, and issue resolution. The role emphasizes proactive customer service within a decentralized workforce. Ideal candidates have 1–2 years in help desk or...

ULTIM8 OUTSOURCE SOLUTIONS CORPORATION is seeking a remote IT Helpdesk specialist to support Australian end users from the Philippines. You will handle Level 1–2 tickets, perform remote diagnostics, and ensure fast resolution with strong customer communication. Responsibilities include Windows 10/11, M365, Outlook/Teams, VPN, and AD/Entra ID...

SCALABLE OS CORP. is seeking a Technology Support Specialist for a fully remote MSP-style help desk that handles first touch triage, remote diagnostics, and Tier 1 resolution across Windows, macOS, and Microsoft 365. You will document issues, escalate where needed, and keep clients informed with accurate timelines. Work with ConnectWise PSA and ConnectWise...

reputed company: reputed company provides on-site dental care, with a mission to offer compassionate, high-reputed company services to those who need it most. As a company that operates 100% mobile, we pride ourselves on maintaining a reputed company and reputed company work culture, where every team member contributes to the care we reputed company. We are...