IT Engineer – MNL

1 week ago

Makati City, National Capital Region, Philippines Odfjell Technology Full time

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Odfjell Technology delivers safe, efficient, and sustainable solutions that save time, cost, and reduce carbon emissions for our clients. Our people connect 50 years of industry experience with the technology of tomorrow. With projects in more than 20 countries we are looking for talented people who can help us overcome today's challenges and realise the opportunities ahead.

We Are Looking For Someone Who Has
  • Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent;
  • At least three (3) years of working experience in the related field is required for this position;
  • Experience in Shared Services and Multicultural Environment is an advantage;
  • Strong customer service, problem solving and collaboration abilities;
  • Willing to work in 24/7 operations;
IT Competencies That You'll Bring
  • In-depth knowledge in Windows Server 2003/2008/2012/2012 R2, Active Directory, GPOs, DNS, DHCP, TCP/IP, SMTP, File and Print Server;
  • Advanced knowledge in Windows Operating Systems (Windows 7/10) and MS Office 2016/2013/2010/2007 (Word, Excel, Outlook, Powerpoint, Visio);
  • Experience in troubleshooting hardware, software, and network issues on Windows workstations and laptops;
  • Knowledge in Exchange Server 2007/2010/2013, Lync Server, Citrix Environment, and Engineering Applications (Autodesk Applications, Microstation, Solidworks, Orcaflex, MathCad and Proarc);
  • Ability to work independently as well as in cross-functional teams;
  • Structured, accurate, systematic, and committed to deliver within deadlines;
  • Ability to take initiative and make recommendations;
  • Excellent communication skills;
Your Mission
  • General IT and Desktop Support
  • Act as a point of contact for phone calls, chat, helpdesk portal, and emails from users regarding IT issues and queries;
  • Responsible for administration and internal support of the Company's PCs, printers, servers, and related equipment;
  • Logs and tracks incident/service requests from identification through resolution. Documents resolutions and updates knowledge database;
  • Troubleshoot, diagnose and resolve technical issues surrounding Windows Operating System, Citrix Environment, MS Office products, emails, internet connections, TCP/IP configuration, and printers;
  • Provide remote desktop support and perform other activities based on SOPs;
  • Administer and provide User account provisioning;
  • Asset Management
  • Perform PC maintenance upgrades and configurations;
  • Run diagnostic programs, isolate problems, determine and implement solutions;
  • Participate and coordinate implementation of new IT infrastructure;
  • IT and Security Awareness
  • Provide training and technical support for users with varying levels of IT knowledge or competence;
  • Report IT security threats and incidents to IT Head Office, and ensure that knowledge about threats and incidents is shared with all within IT;
  • Act in accordance with the expectation that being in an IT department requires extra awareness to IT Security threats, e.g., phishing emails, CEO scams, ransomware, and other digital attacks;
  • Comply with Odfjell Drilling procedures within security and IT security, including internal IT guidelines;
  • Perform other related tasks that may be required from time to time;
Why You Should Join Our Team

The Odfjell group recognises that the shift to renewable energy requires a new way of thinking. By leveraging diverse, cross-functional teams we drive innovation, sustainability, and technological improvements across the business. Our people are at the heart of what we do to drive change as we continue to shape and grow the business.

We strive to create a satisfying and motivating workplace for our employees and an arena for sharing experiences with a focus on ongoing learning and development. Our employees report high levels of empowerment, open dialogue, and trust.

We believe that diversity and inclusion are pre-conditions to succeed in a global marketplace. We believe our company values should be reflected in the everyday behaviour of our leaders and employees alike.

We Offer
  • Learning and development support;
  • Collaborative, diverse, and inclusive working environment;
  • Part of a global company with opportunities for growth and development;
  • Competitive compensation and benefits including paid time-off, insurances, and retirement;

We live our core values – creative, competent, result-oriented, committed – while always being safety conscious.

We use Semac background checks in our recruitment process.

Working Location

27th Floor, Zuellig Building, Makati Avenue corner Paseo de Roxas, Makati City, The Philippines, PH.

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