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Information Technology Project Coordinator

1 month ago

Cebu City, Central Visayas, Philippines Qualfon Full time
Information Technology Project Coordinator

Qualfon Cebu, Central Visayas, Philippines

Work set up: On-site (IT Park, Cebu City) | Corporate Support (in-house)

Scope: We are seeking an organized and detail-oriented Project Coordinator to assist in managing multiple IT projects and the overall project schedule. This role involves supporting full life-cycle project implementation from inception through to handoff to support. The candidate must work seamlessly with operational and technical leadership, business and IT stakeholders, as well as engineers and developers. A strong customer-focused attitude and the ability to thrive in a team environment are essential.

Responsibilities:

  • Assist in leading project implementations from contract initiation through build completion.
  • Engage necessary functional areas of the business by gathering required data.
  • Communicate with customers to help define and deliver technical specifications for projects.
  • Support overall project ownership, including scoping, creating project plans, establishing milestones, and managing engineering resources.
  • Manage daily project tasks, including communications, risk management, testing scripts, issue logs, and act as a liaison between engineering resources and customer expectations.
  • Participate in sprint planning meetings with technical engineers and developers.
  • Ensure high customer satisfaction while supporting project completion.
  • Assist peers with high-risk projects mid-stream to resolve complex customer situations and drive projects to successful completion.
  • Manage and update project details using various PM tools.
  • Serve as a liaison between internal and external technical and non-technical teams.
  • Keep internal stakeholders and executive leadership informed of project status updates and key issues.

Qualifications:

  • Bachelor's degree or equivalent professional experience managing technology and/or software engineering projects.
  • 3+ years of experience supporting IT implementation projects.
  • Experience in IT Infrastructure projects such as telecom deployments and IT network setup for new buildings or new lines of business.
  • Experience with enterprise-level software deployment projects.
  • Strong analytical and facilitation skills.
  • Ability to work independently with moderate supervision.
  • Strong written and verbal communication skills.
  • PMP, CSM, CSPO, or other project certifications preferred.
  • Excellent attitude and ability to work with all levels of business and IT management.
  • BPO experience preferred.

Seniority level: Associate

Employment type: Full-time

Job function: Project Management, Analyst, and Strategy/Planning

Industries: IT System Testing and Evaluation, Outsourcing and Offshoring Consulting, and IT Services and IT Consulting

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