Customer Service Supervisor

DescriptionOversee daily customer service operations to ensure high-quality service delivery.Train and mentor customer service representatives, providing guidance on best practices.Resolve customer issues and complaints efficiently, escalating when necessary.Analyze customer feedback and implement improvements to enhance service quality.Manage scheduling and...

Overview Customer Service Supervisor – Achievers Manpower Management Services, Inc. Salary: ₱25-30K per month | On-site | Makati | 3-5 years experience | Full-time Education: Bachelor degree or technical electronics/electrical engineering course Responsibilities Provide supervision in a technical shop environment focused on appliance repair. Conduct...

On-site - Makati 5-10 Yrs Exp Bachelor Full-time Job Description Customer Service Officer A Customer Service Officer role involves handling inquiries, resolving complaints, and ensuring that customers have a positive experience with the company's services. Positioned within the Customer Service team, a Customer Service Officer’s primary objective is to...

Customer Service SupervisorPosition Type: Full-Time, RemoteWorking Hours: U.S. Business HoursAbout the RoleWe’re looking for a Customer Service Supervisor to own the customer experience end-to-end while leading a small customer service team.You’ll work directly with the Co-Founder and Strategy & Operations Associate to manage day-to-day customer...

Overview On-site - Makati 1-3 Yrs Exp Bachelor Full-time Responsibilities Supervise daily operations of the CSD chat support team Monitor team performance and provide regular coaching, feedback, and performance evaluations Ensure KPIs are consistently met or exceeded Lead by example in delivering exceptional customer service via chat Upskill existing team...

A recruitment agency in the Philippines is seeking a Customer Service Supervisor to oversee daily operations of the customer service team. Responsibilities include training representatives, resolving complex issues, and coordinating with logistics to ensure customer satisfaction. Applicants should hold a Bachelor's degree and have 1–3 years of supervisory...

On-site - Makati No Exp Required High/Senior High School Full-time Job Description We are seeking a results-driven and technically skilled Customer Service Supervisor to lead frontline support operations, optimize performance metrics, and ensure exceptional customer experience delivery. The ideal candidate will have strong leadership capabilities,...

Job SummaryResponsible for the smooth and efficient operations of the store’s concierge counters, with the objective of providing customer-focused and quality service.Primary AccountabilitiesA. Counter Operations1. Oversees the daily operations of the store’s concierge, private imprints, alteration services area and gift wrapping counters to ensure...

Pavago is seeking a Customer Service Supervisor to own the customer experience end-to-end while leading a small team in a fully remote setup. You will manage day-to-day customer operations, including calls, emails, quotes, and post-sale support, partnering with Co-Founder and Strategy & Operations Associate. The role emphasizes coaching a two-person team,...