IT Service Delivery Lead – HR Operations
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Globe Telecom invites applications for an IT Service Delivery Management professional within the HR Portfolio. You will oversee delivery, performance, and continual service improvements of IT and business services in HR, ensuring alignment with business needs and ITIL-compliant governance.
You will lead incident, problem, change, and request management, drive CSI initiatives, and partner with IT, HR, Finance, and vendors to deliver reliable services and exceptional user experiences across live