Transport Specialist

3 weeks ago

Taguig, National Capital Region, Philippines Aboitiz Foods Full time

On-site - Taguig Fresh Graduate/Student Bachelor Full-time

Job Description

The Transportation Specialist is responsible for overseeing daily transportation requirements, ensuring seamless logistics operations, and achieving cost efficiency. This role involves managing transportation schedules, creating and issuing Freight Shipping Documents (FSDs) for trucks and container vans, reviewing and validating transportation costs, preparing and analyzing freight cost reports, and performing accurate freight costing to support business objectives.

ResponsibilitiesReturns Management
  • Oversee the end-to-end process of returns to ensure efficient handling and timely resolution.
  • Collaborate with internal teams and external stakeholders to address return-related concerns.
  • Analyze trends in returns and recommend improvements to minimize return rates.
Transport Incident Management
  • Monitor transport operations to identify incidents such as delays, damages, or losses during transit.
  • Address and resolve transport issues promptly in collaboration with carriers and internal teams.
  • Implement corrective actions and preventive measures to mitigate recurring incidents.
  • Initiate investigation of delivery/shipment incidents and submit assessment reports on time.
Cost Management and Control
  • Monitor and manage the costs associated with product returns, ensuring alignment with budgetary goals.
  • Develop strategies to minimize return-related expenses while maintaining operational efficiency and customer satisfaction.
  • Provide cost analysis and recommendations to improve overall cost control in reverse logistics.
Transport Service Performance Management
  • Process accreditation of new service providers and ensure compliance with accreditation requirements.
  • Monitor and review the validity of service agreements and/or contracts, permits, and licenses.
  • Maintain an updated service provider database.
  • Perform regular service provider performance evaluations.
  • Track and evaluate transport service providers against key performance indicators (KPIs).
  • Prepare and share performance reports, providing actionable insights to stakeholders.
  • Work closely with logistics partners to ensure adherence to service level agreements (SLAs).
Claims Management
  • Handle complaints related to the claims process, coordinating with Sales, Customer, and Logistics Teams.
  • Prepare claims against service providers for cargo damage incidents and/or coordinate with the Risk Team for insurance claims.
  • Process and manage claims for damages, losses, or discrepancies during transport.
  • Collaborate with carriers, insurance providers, and internal departments for resolution.
  • Monitor claims receivable and payment settlement coordinates.
  • Handle investigations and closure of complaints related to damaged/discrepancy of goods and raw materials.
  • Maintain accurate records and analyze claims data to identify improvement opportunities.
  • Coordinate with the Risk Team for any transactions related to processing of insurance.
Process Improvement
  • Continuously evaluate and refine reverse logistics processes for greater efficiency and cost savings.
  • Support sustainability initiatives by integrating eco-friendly practices into reverse logistics operations.
  • Handle logistics-related projects that result in improved quality and customer satisfaction.
  • Drive operational excellence through innovative approaches and best practices.
Other Tasks
  • Maintain files of logistics documents and records in compliance with quality management standards.
  • Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, and risk management.
  • Perform other related activities that may be assigned by immediate superior.
Food Safety
  • Comply with quality, Halal, health, and food safety policy, standards, and regulations of the company.
  • Report problems related to Halal, food safety & quality management system to identified authorities.
QualificationsEducation
  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Experience
  • At least 1 year of work experience in logistics/supply chain or equivalent.
License/s
  • Not applicable.
Other Requirements
  • Proficiency in logistics systems (e.g., SAP, WMS, TMS) and cost analysis tools.
  • Strong analytical, organizational, and problem-solving skills.
  • Effective communication and stakeholder management abilities.
  • Ability to work collaboratively across multi-functional teams.
  • Detail-oriented with strong follow-up skills.
  • Customer-centric mindset.
Working Conditions
  • Normal office environment.
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