Business Process Analyst

4 days ago

Manila, National Capital Region, Philippines Inchcape Philippines Full time

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HR Manager | Talent Acquisition Manager, South Asia & Pacific | Highly Skilled in Talent Acquisition and People & Operations Management in…

SUMMARY

The Process Analyst is responsible for analyzing, documenting, and optimizing business processes. This position will work closely with various departments to identify process gaps, suggest improvements, and implement changes that lead to greater efficiency and operational excellence. The Process Analyst will also assist in the development of reports, documentation, and process standards to ensure that operational goals are met effectively.

ESSENTIAL DUTIES

  • Process Evaluation and Analysis: Evaluate and analyze current manufacturing processes, identifying inefficiencies, bottlenecks, and areas for improvement. Work with production teams to understand workflows, challenges, and potential process enhancements. Develop process maps, flowcharts, and other visual aids to capture the existing processes.
  • Process Improvement: Recommend and implement process improvements to increase efficiency, reduce costs, and enhance product quality. Use Lean, Six Sigma, and other industry-standard methodologies to design and implement process optimization projects. Monitor the effectiveness of implemented changes and provide continuous improvement recommendations. Work cross-functionally with engineering, operations, quality assurance, and supply chain teams to ensure that process improvements align with overall business goals. Provide training and support to team members on new processes, systems, and tools. Participate in production meetings to provide insights and recommendations for operational efficiency.
  • Data Analysis and Reporting: Collect, analyze, and interpret data related to production metrics, product quality, cycle times, and throughput. Develop and maintain process performance reports and dashboards for stakeholders. Present findings and improvement recommendations to management and other relevant teams.
  • Documentation and Standardization: Create and maintain detailed process documentation, including standard operating procedures (SOPs), work instructions, and process flow diagrams. Ensure compliance with industry standards, safety regulations, and company policies.
  • Continuous Monitoring and Improvement: Establish and monitor key performance indicators (KPIs) to track process effectiveness and identify trends. Collaborate with the Quality Assurance team to ensure that processes meet quality standards and regulatory requirements.

QUALIFICATIONS

  • Education: Bachelor's degree in Business Administration or related field.
  • Experience: 2-3 years experience in process analysis, process improvement, or business analysis.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Skills: Skills in process mapping and analytical tools. Skills in Active Listening, speaking with others to convey information effectively, time management, and performance assessment.
  • Abilities: Ability to communicate information and ideas effectively, listen and understand spoken information, read and comprehend written information, concentrate on tasks without distraction, manage multiple tasks and deadlines, and work effectively with all organizational levels.

HEALTH, SAFETY, AND ENVIRONMENT (HSE) ACCOUNTABILITIES

  • Follow standard safe work procedures.
  • Identify and report hazards and environmental aspects.
  • Follow reasonable instructions and act responsibly for the safety of self and others.
  • Participate in HSE improvement activities.
  • Ensure tools are in a safe condition before use.
  • Adhere to site safety rules and respond to spills or environmental incidents immediately.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The physical requirements of this position involve sedentary work, which involves sitting most of the time.
  • Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, and viewing a computer terminal.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Indoor office, air conditioning, well-lit office space.
  • This role routinely operates standard office equipment such as computers, phones, photocopiers, and filing cabinets.

SUPERVISORY RESPONSIBILITY

This position has no direct supervisory responsibility.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Seniority level

Mid-Senior level

Employment type

Other

Job function

Business Development, Consulting, and Analyst

Industries

Motor Vehicle Manufacturing

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