Senior Text and Video Moderator
2 weeks ago
We are hiring for Senior Content and Video Moderator for our awesome pioneer team
Job Overview:
As a Senior Content and Video Moderator, you will be responsible for making sure that videos are scanned and vetted for content before being published. Also, you have to make sure that these videos are in adherence with the community guidelines and meet the Company's standards of publication.
Responsibilities:
- Act as an advocate of the brand by ensuring that all video contents are fit for online community consumption by reviewing and moderating all video contents. Ensuring that these are free from inappropriate, offensive, harmful content and do not include any illegal items.
- Liaise with the Legal and Community team to help the customer's platform uphold their trust and safety programs and ultimately provide real-time protection for their user-base.
- Collaborate with all the internal stakeholders and implement the moderation strategy.
- Create and update the moderation guidelines and track all the banned users.
- Good knowledge of Ad policies and Brand integrity.
- Implement the online community moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness and providing superior quality of customer service and support to our community with the help of various communication tools.
- Manage the banned user process; track and restrict previously banned users.
- Maintain a standard Moderation Guideline and ensure they are up to date.
- Monitor effective benchmarks for measuring video moderation to have a standard, consistent and clear review process.
- Regularly gather insights gained from moderation to improve opportunities in the process and suggest solutions.
- Must have a strong discernment skill to perceive, understand and judge information clearly.
- ADHOC TASKS: Can moderate other forms of content.
Requirements:
- Should have at least 6 months of Content Moderator experience.
- Knowledge in US politics and news are a plus.
- Must have good oral communication skills.
- Must be willing to work onsite on a shifting schedule in BGC, Taguig.
Other info:
- Application Process: 1 Day hiring (Onsite process).
- Work set up: Onsite.
- Schedule: Night/Shifting.
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
- Competitive salary package.
- Exciting employee engagement activities.
- Stability (Continuously getting pioneer accounts).
- Learning sessions every week.
- Fast career growth.
- Free Parking Passes.
- Accessible location.
- HMO.
- Leave credits/Leave conversions.
- Night differential.
- Uncapped annual appraisal.
- 2 days off.
And most importantly, you'll be part of a growing company with a dynamic and engaging team.
Interested? Here are ways to reach us:
- Please make sure to complete this application form: https://linktr.ee/iopexph.
- Send a message to 09178246345 | 09178656287 (Yan & Krizia).
- Walk in and look for YAN & KRIZIA - our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig.
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