it service desk

The Quality Lead is responsible for overseeing the quality assurance function within the IT service desk. This role involves developing quality standards, driving continuous improvement initiatives, and ensuring the delivery of high-quality support services to end-users.Key Responsibilities:Develop and implement quality assurance policies, procedures, and...

1 week ago Be among the first 25 applicantsDirect message the job poster from Tata Consultancy ServicesHR Sourcing Specialist @ Tata Consultancy Services | Urgent HiringThe Quality Lead is responsible for overseeing the quality assurance function within the IT service desk. This role involves developing quality standards, driving continuous improvement...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Tata Consultancy ServicesHR Sourcing Specialist @ Tata Consultancy Services | Urgent HiringThe IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the service desk team, ensuring timely resolution of IT issues, and maintaining...

Job Description SummaryWe are seeking an IT Service Desk | Technical Support professional to join our team. The ideal candidate will have at least 2 years of experience in IT support or help desk environments.

Join a Leading BPO Partner in PampangaVirtual Hiring via MS Teams | 2 Interviews Only | High Passing Rate | Up to PHP 35,000Position: IT Service DeskLocation: Entec 2 9th floor, Plaridel Street, Angeles, PampangaWork Arrangement: Onsite, Night ShiftStart Date: March 2025Qualifications: At least Associate Graduate in any IT-related course with 1-2 years of...

Responsibilities include:Serving as the first point of contact for customers seeking technical assistance over the phone or email.Performing remote troubleshooting through diagnostic techniques and pertinent questions.Determining the best solution based on the issue and details provided by customers.Requirements and skills:3-5 years' experience as an IT help...

IT SERVICE DESK ANALYST – VIRTUAL HIRING | START ASAPAngeles City, Pampanga Help Desk & IT Support (Information & Communication Technology) Full-Time | ₱30,000 – ₱35,000 per month Immediate Hiring – Apply NowThe OpportunityAre you an IT support professional looking for your next big opportunity? Join our fast-paced, dynamic team and take your...

Job Overview:We are seeking a skilled IT Service Desk professional to join our team at Nezda Technologies, Inc. in Pampanga and Quezon City.The ideal candidate will have excellent communication skills, a strong understanding of IT systems, and the ability to work in a fast-paced environment.

WE'RE HIRING: IT SERVICE DESKAvailable Sites: Pampanga & Quezon CityQualifications:Pampanga Site: At least 1 year of IT Service Desk experienceQuezon City Site: Accepting 6 months and Up of ITSD experienceAdditional Perks:HMO on Day 1Night Differential PayOther benefits to be discussed during the Interview and Job Offer StageWork Setup:OnsiteMust be open to...

We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.Position: Service Desk EngineerThe Service Desk Engineer will be responsible for first-level support tickets coming through the service desk. There will be a need to communicate with clients via Phone, Teams, Email, and the PSA...

This is a full-time on-site role for a Front Desk and Reservations Manager located in Shorebreak. The position requires overseeing the front desk operations, supervising and directing the front desk team, handling reservations, welcoming and assisting guests, managing customer inquiries, and ensuring a high level of customer service.The role involves...

Front Desk and Reservations ManagerThis is a full-time on-site role for a Front Desk and Reservations Manager located in Urbiztondo, San Juan, La Union. The Front Desk and Reservations Manager will oversee the front desk operations, supervise and direct the front desk team, handle reservations, welcome and assist guests, manage customer inquiries, and ensure...

Overview:TRT Shared Services, OPC seeks a talented Global Service Desk Engineer to join our team in Clark Global City Pampanga. As a key member of our support staff, you will play a crucial role in ensuring the prompt resolution of logged incidents within agreed SLAs.We are looking for a skilled and motivated individual who is passionate about delivering...

Help Desk PositionWe have an immediate opening for a Help Desk Technician who can provide top-notch technical support to our clients.ResponsibilitiesProvide technical assistance to clients via remote supportAssist users with software, hardware, and network concernsEscalate complex issues to the appropriate tech teamsMaintain accurate records of support...

About the Role:We are seeking a highly skilled and motivated Service Desk Support Specialist to join our team at Boomering Careers. As a key member of our IT department, you will be responsible for providing exceptional support to our clients and staff, ensuring that their technical issues are resolved efficiently and effectively.The successful candidate...

About the JobWe are seeking a highly skilled technical service desk agent to join our team at Tata Consultancy Services.The successful candidate will have a strong background in IT and be able to provide advanced technical support to customers.They will also be responsible for managing and prioritizing incoming tickets, as well as escalating complex issues...

Job Details:">We are seeking an IT Service Desk Analyst to join our team at Nezda Technologies, Inc. This role involves providing top-notch technical support to our clients, troubleshooting and resolving IT-related issues via remote support, and collaborating with cross-functional teams to ensure smooth IT operations.">Key Responsibilities:">">Troubleshoot...

Are you a motivated and organized individual with a passion for delivering exceptional customer service? We are seeking a Front Desk and Reservations Manager to join our team at Shorebreak hostel. In this role, you will be responsible for overseeing the front desk operations, supervising and directing the front desk team, handling reservations, welcoming and...

Do you have a passion for delivering exceptional customer service and a strong understanding of hospitality services? We are seeking a Front Desk and Reservations Manager to join our team at Shorebreak hostel. In this role, you will be responsible for overseeing the front desk operations, supervising and directing the front desk team, handling reservations,...

Position: Global Service Desk Engineer – Level 1Suitable for: College graduates, BPO background or those looking to enter IT IndustryKey Tasks:Ensure prompt resolution of logged incidents within agreed SLAs.Maintain professional communication with customers and meet commitments.Analyze hardware issues and recommend solutions.Perform basic troubleshooting...