Senior Marketing Researcher

1 day ago

Cebu City, Central Visayas, Philippines Arcadis Full time

On-site - Cebu 3-5 Yrs Exp Bachelor Full-time

Job DescriptionDescription

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.

Role description:

Act as the subject matter expert for Marketing Researchers and support the Team Lead in Process and People Management.

Role accountabilities:Marketing & Communications (70%)
  • Serve as the 1st level POC for administrative, coordination and implementation tasks assigned to the team.
  • Lead research-related projects by verifying collected data on consumers, competitors, and marketplace and consolidate information into actionable items, reports, and presentations.
  • Strategize in conducting competitive analysis of various companies' marketing offerings to ensure that thought leadership and content program can be differentiated.
  • Promote best practices in conducting market research.
  • Master qualitative and quantitative research and consultation for thought leadership campaigns and product marketing/development, including developing survey questions for clients and/or other internal or external stakeholders.
  • Strategize and perform valid and reliable market research SWOT analysis, Porter's Five Forces and PESTLE Analysis.
  • Present findings to stakeholders through charts, graphs, and other visual means to help them understand the data and draw conclusions from it and potentially use the data in external presentations.
  • Review research briefs to ensure that they are clear and complete.
  • Lead the efficient delivery of multiple complex market research projects from start to finish.
  • Evaluate and interpret research results, formulate conclusions, and suggestions.
  • Conduct comprehensive quality checks of own work and the final deliverables of Market Researchers.
  • Identify ways to improve process efficiency.
People Management (20%)
  • Serve as Associate Lead for Researchers.
  • Support team lead in evaluating individual and team performance following the KPI set by the Global Marcomms Team.
  • Support Team Lead with PDR, GPS, rewards and recognition, upskilling, discipline management, one-on-one coaching, mentorship, and local compliance of the research team members.
  • Support in talent acquisition and onboarding of new members.
  • Conduct training and mentoring for Assistant- and Coordinator-level Marcomms Specialists.
  • Promote Arcadis' People First culture.
  • Promote knowledge sharing within the team.
  • Suggest strategies in improving workflow processes and team structure.
Administrative (10%)
  • Support and promote team engagement activities.
  • Help the Team Lead in preparing team reports required by the Manila Leadership Team.
  • Help the Team Lead in analyzing FTE utilization and workload allocation.
  • Handle administrative duties concerning research team members in the absence of the Team Lead.
  • Promote health and safety practice by encouraging the team to submit Track to 0 reports.
  • Ensure compliance with company policies.
Qualifications & Experience:
  • 3–5 years' experience in doing marcomms and market research work.
  • A relevant degree in marketing, economics or any business-related field.
  • Able to handle confidential or sensitive information.
  • Strong attention to detail.
  • In-depth understanding of KPIs and analytics.
  • Knowledge of multidisciplinary civil engineering projects and experience in professional services, consultancy or construction sector.
  • Able to organize and simplify technical information.
  • Excellent organizational and communication (verbal and written) skills.
  • Able to juggle multiple projects at once.
  • Self-directed, assertive and can work on his/her own initiative.
  • Driven and used to working in a fast-paced large corporate organization.
  • Clear and thorough communication style.
  • Proficient in using MS Office applications (Excel, Word and PowerPoint).
Required skills:
  • Research, planning, implementation and reporting of internal and external campaigns (Expert).
  • Data collection and analysis (Expert).
  • Research (Advanced).
  • Strong attention to detail (Expert).
  • Organizational and communication skills (Advanced).
  • Ability to juggle multiple projects at once (Advanced).
  • Ability to multitask and meet deadlines despite multiple and conflicting priorities (Advanced).
  • Clear and thorough communication style (Expert).
  • Ability to gather data through available platforms, e.g., Google Analytics (Expert).
  • People management (Advanced) — support in managing workload and will serve as the POC for research services; train junior Market Researchers.
Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a 'people first' business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.

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