With Virtual Hiring Process | Customer Service Associate

2 days ago

Muntinlupa, Metro Manila, Philippines Accenture Full-time ₱260,000 - ₱360,000 Contract

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

  • HMO coverage (medical, dental, mental health) from day 1 of employment*

  • Allowances, company bonuses, and performance incentives*

  • Company-sponsored training, upskilling and certification*

  • Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

  • Review completeness and compliance of documents received.

  • Verify accuracy of agent and license information.

  • Analyze data to determine appropriate handling.

  • Encode agent, license, and commission details accurately.

  • Update agent records and create/post correspondences as needed.

  • Identify next steps based on workflow and initiate transactions.

About You: The ideal candidate will have the following skills and experience:

  • Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

  • With at least 1 year of work experience in any or a combination of the following:

    • Insurance Accounts

    • Healthcare Accounts

    • Retirement Services Accounts

    • Financial Accounts

  • Willing to work full-time onsite in Alabang, Muntinlupa City

  • Flexible with shifting schedules and holiday work