Customer Support Specialist

6 days ago


Makati City, National Capital Region, Philippines Magnus Resources Solutions Inc. Full time

Responsibilities:

  1. Helping our customers via chat and e-mail; they are cool, but some need more attention than others. The coolest part of the role is using your better judgment and not sounding robotic.
  2. Working with other departments to solve customer queries requires confirming data from different sources to determine what would be the accurate outcome.
  3. Helping our customers with all their enquiries and explaining how to use services.
  4. Clarifying company Terms and Conditions when needed.
  5. Assisting customers with ongoing marketing campaigns.
  6. Logging tasks in accordance with company guidelines.
  7. Escalating and following up on customer cases when needed.
  8. Promoting good relationships with existing customers to enhance brand image and customer loyalty.
  9. Adhering to the company's service standards and operational procedures to ensure consistent service quality.
  10. Continuously improving customer service quality and striving to achieve service goals and KPIs.
  11. The Customer Service Specialist will be working on shifts of 40 hours/week in total.
  12. Able to work three shifts including morning, evening, and weekend shifts on public holidays.
#J-18808-Ljbffr

  • Makati City, National Capital Region, Philippines beBee Careers Full time

    Customer Support SpecialistAbout the OpportunityThis is an exciting opportunity to join our team as a Customer Support Specialist with a focus on delivering exceptional customer service and support.In this role, you will work closely with customers to address their inquiries, requests, or complaints, providing timely and effective resolutions to ensure...


  • Makati City, National Capital Region, Philippines beBee Careers Full time

    Job Opportunity: Customer Support SpecialistWe are looking for a motivated and detail-oriented Customer Support Specialist to join our team. This is an exciting opportunity for someone who enjoys working with customers and resolving issues.Responsibilities:Handle incoming customer calls and emails in a timely and professional mannerProvide clear and concise...

  • Email / Chat Support

    3 weeks ago


    Caloocan City, National Capital Region, Philippines Skyline Live Support Full time

    Job Title: Customer Support SpecialistAbout Skyline Live SupportWe are a dynamic and growing organization seeking talented individuals to join our team as Customer Support Specialists.Key Responsibilities:Drive customer satisfaction by promptly responding to queries and addressing issues through various communication channels.Maintain a positive and...


  • Makati City, National Capital Region, Philippines beBee Careers Full time

    Customer Support Specialist RoleWe are looking for a highly motivated Customer Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and support through various communication channels.Job Requirements:At least 18 years oldHigh school graduate (old curriculum) or senior high school graduateBasic...


  • Makati City, National Capital Region, Philippines beBee Careers Full time

    We are seeking an experienced professional to fill the role of Customer Support Specialist. This position involves providing top-notch support to customers, ensuring their needs are met efficiently and effectively.


  • Makati City, National Capital Region, Philippines beBee Careers Full time

    Customer Support SpecialistAs a customer support specialist, you will be responsible for delivering exceptional support to customers and clients of global brands. You will be the primary point of contact for account-related inquiries and concerns. Your role will involve resolving customer complaints in a timely and professional manner.Main...


  • Makati City, National Capital Region, Philippines beBee Careers Full time

    Responsibilities of a Customer Support SpecialistThis role involves providing support to customers via phone, email, or in-person. The individual will be responsible for responding to customer queries, addressing concerns, and escalating issues as necessary. They will also be expected to work collaboratively with other teams to resolve complex problems.


  • Makati City, National Capital Region, Philippines beBee Careers Full time

    Customer Support SpecialistWe are looking for a skilled Customer Support Specialist to join our team and provide exceptional customer service.This is a dynamic role that requires strong problem-solving skills, attention to detail, and a passion for delivering excellent customer experiences.">Key Tasks:- Respond to customer inquiries and resolve issues...


  • Makati City, National Capital Region, Philippines beBee Careers Full time

    Customer Support SpecialistWe're seeking highly motivated individuals who can provide top-notch customer support in a fast-paced environment. As a customer support specialist, you'll have the opportunity to grow your skills and advance your career.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve customer...


  • Makati City, National Capital Region, Philippines beBee Careers Full time

    Customer Support SpecialistThe role of the Customer Support Specialist is to provide high-quality customer service to meet customer needs and resolve issues in a timely manner.Main Responsibilities:Respond to customer inquiries via phone, email, or chat, providing accurate and helpful information to address their concerns.Process customer requests, sending...