Call Center Agent

1 day ago

Manila, Metro Manila, Philippines Work-1 Manpower Recruitment Services Full-time ₱240,000 - ₱300,000/year

On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Job Training, Professional Development

Description

  • Handle inbound and outbound customer calls with professionalism and patience.
  • Address customer inquiries and complaints effectively to enhance customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to achieve performance goals and targets.
  • Provide product and service information to customers as needed.

Requirements

  • Educational Qualifications:High School Diploma or equivalent
  • Experience Level:1-3 years in a call center or customer service role
  • Skills and Competencies:Strong verbal communication skills
  • Qualities and Traits:Empathy and patience in dealing with customers
  • Responsibilities and Duties:Ability to work in a team environment
  • Working Conditions:Willingness to work flexible hours, including evenings and weekends