Call Center Agent
1 day ago
Manila, Metro Manila, Philippines
Work-1 Manpower Recruitment Services
Full-time
₱240,000 - ₱300,000/year
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On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time
Job Description
Government Mandated Benefits
Insurance Health & Wellness
Professional Development
Job Training, Professional Development
Description
- Handle inbound and outbound customer calls with professionalism and patience.
- Address customer inquiries and complaints effectively to enhance customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to achieve performance goals and targets.
- Provide product and service information to customers as needed.
Requirements
- Educational Qualifications:High School Diploma or equivalent
- Experience Level:1-3 years in a call center or customer service role
- Skills and Competencies:Strong verbal communication skills
- Qualities and Traits:Empathy and patience in dealing with customers
- Responsibilities and Duties:Ability to work in a team environment
- Working Conditions:Willingness to work flexible hours, including evenings and weekends