Remote Clinical Helpdesk Analyst – English Speaker

1 day ago

Mandaluyong, Metro Manila, Philippines Alphanumeric Systems Remote Full-time ₱290,000 - ₱424,000 Contract

Alphanumeric Systems is seeking an English-speaking Customer Helpdesk Analyst to work remotely from the Philippines on a permanent project supporting a major pharma company. You will be the first point of contact for clinical staff, providing technical and operational support critical to patient care and global health initiatives.

Responsibilities include Level 1 support for clinical systems, issue resolution, user account management, and maintaining high service standards.