Remote Clinical Helpdesk Analyst – English Speaker
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Alphanumeric Systems is seeking an English-speaking Customer Helpdesk Analyst to work remotely from the Philippines on a permanent project supporting a major pharma company. You will be the first point of contact for clinical staff, providing technical and operational support critical to patient care and global health initiatives.
Responsibilities include Level 1 support for clinical systems, issue resolution, user account management, and maintaining high service standards.