Session Notes Reviewer for Healthcare

14 hours ago

Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Session Notes Reviewer to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

Account Specific Roles and Responsibilities:

  • Review and verify therapy session notes (e.g., ABA, OT, PT, ST) for accuracy, clarity, and completeness
  • Ensure all documentation complies with HIPAA, payer guidelines, and internal quality standards
  • Cross-check session details such as dates, times, duration, service type, and provider information
  • Identify and flag discrepancies, missing information, or potential compliance issues
  • Provide feedback to providers or clinicians regarding documentation errors or gaps
  • Coordinate with billing teams to resolve documentation issues affecting claims or reimbursements
  • Maintain confidentiality and uphold data privacy standards at all times
  • Use EHR platforms and QA tools to conduct thorough and efficient reviews
    • Must have working knowledge with US Healthcare
    • With back-office experience, preferably in a BPO or healthcare-related setting
    • Strong attention to detail and accuracy in data processing and documentation
    • Familiarity with insurance processes, medical-related industries, and ABAstandards is highly preferred

What Can We Offer You?

  • Competitive salary and benefits
  • Health Insurance with free dependents
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills


Our Commitment To You

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all-inclusive environment where everyone thrives
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