Impactful Complaints Analyst II – Fintech/Crypto

4 days ago

Manila, Metro Manila, Philippines Aitomic Jobs Full-time ₱722,000 - ₱977,000 Contract

Coinbase is seeking a Complaints Analyst II to own escalated consumer cases from intake to closure within the Customer Experience team. You will investigate root causes using CRM tools and collaborate with Payments Risk, Identity, Crypto, and Compliance to resolve complex escalations.

This full-time, on-site role is based in Hyderabad, India, requiring 2+ years in fintech support and strong written communication.