Impactful Complaints Analyst II – Fintech/Crypto
4 days ago
Manila, Metro Manila, Philippines
Aitomic Jobs
Full-time
₱722,000 - ₱977,000 Contract
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Coinbase is seeking a Complaints Analyst II to own escalated consumer cases from intake to closure within the Customer Experience team. You will investigate root causes using CRM tools and collaborate with Payments Risk, Identity, Crypto, and Compliance to resolve complex escalations.
This full-time, on-site role is based in Hyderabad, India, requiring 2+ years in fintech support and strong written communication.