Flight Reservation Agent

5 days ago

Manila, Metro Manila, Philippines STACKph Remote Full-time ₱223,200 - ₱334,800 Contract

Flight Reservation Agent - Entry Level (Virtual Process)

STACKph

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

  • Manage incoming calls and provide information regarding flight reservations.
  • Assist customers with booking, changing, and canceling their flight itineraries.
  • Resolve customer inquiries and complaints in a professional manner.
  • Process payments and maintain accurate records of transactions.
  • Stay updated on airline policies and current promotions.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: Entry Level; No prior experience required.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Ability to work in a fast-paced environment and manage multiple tasks.
  • Qualities and Traits: Customer-oriented mindset with a positive attitude.
  • Working Conditions: Virtual role; must have reliable internet access and a quiet workspace.