Customer Service Team Lead

4 days ago

Makati, Metro Manila, Philippines Foundever® Full-time

Foundever® in Makati City seeks an experienced Supervisor to lead a customer service team on a healthcare campaign. You will coach, monitor metrics, and ensure professional call handling while reporting KPI attainment.

Ideal candidates have 2-5 years of leadership experience, strong communication skills, and the ability to mentor agents; healthcare campaign experience is a plus. Foundever® is an equal opportunity employer.