Database Engineer

3 days ago

Taguig, National Capital Region, Philippines 8x8 Full time

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

As an industry leader and Software-as-a-Service provider, 8x8, Inc. (NYSE:EGHT) 's mission is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely combines Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses worldwide transform their customer and employee experience and empowering workforces worldwide to work smarter.

8x8 APIs and Embeddable Communications (also known as Communications Platform as a Service - CPaaS) allow multiple channels for businesses to reach their customers on the communication platforms that make the most sense for the customers while streamlining workflows and managing growth. 8x8 CPaaS provides a seamless and quick way to integrate SMS, Voice, Chat Apps, and Video into any application so businesses can spend more time serving customers.

About The Role

As a Database Engineer, you will lead the development of OLTP and OLAP databases of 8x8 CPaaS division for customers around the globe.

Job Description

We are looking for an experienced Database engineer to improve the quality and performance of our backend platforms and Analytics infrastructure. As a Database engineer, you will be part of the Engineering team and responsible for key databases of the 8x8 CPaaS division. To be successful in this role, we are looking for someone who can not only code but also contribute significantly to architectural decisions to ensure the development of reliable and high-quality services.

Your Responsibilities
  • Work as part of an engineering team to create efficient, flexible, and scalable databases
  • Develop and maintain stored procedures, views, and functions of highly transactional DB
  • Perform tuning optimization to improve Database performance
  • Develop and maintain ETL processes to bring data to our consolidated Analytics structure
  • Design and implement Reports for data analysis across the organization
  • Troubleshoot database-related issues in a timely fashion
  • Develop best practices for database design and development activities
  • Ensure data quality and integrity in databases
  • Ensure all database systems meet business and performance requirements
  • Produce ad-hoc queries and data extrapolation to support business needs
Desired Skills And Experience
  • 5 or more years of database development experience
  • Experience in MS SQL Server is required
  • Data warehousing experience is preferred
  • Solid understanding of relational database modeling concepts
  • Proficient in TSQL performance tuning techniques
  • Development work utilizing SQL Server TSQL enhancements is an advantage
  • PowerBI experience is an advantage
  • DBA experience is an advantage
Qualifications
  • Bachelor's or Master's Degree in Computer Science or a related technical field
  • Written and verbal fluency in English is required
Personal Traits
  • Good communication skills
  • Great team player
  • Methodical and logical
  • Strong analytical & troubleshooting skills
  • Passionate. Persistent. Creative
  • Problem solver
  • Right tools for the right job
  • Work on own initiative in a dynamic and fast-paced business environment

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at [emailprotected] (Include "Reasonable Accommodation" in the subject line)

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