Enablement Coordinator

Role: Enablement Coordinator

Location: Taguig City, Metro Manila

Hybrid set-up (3 days per week onsite)

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure.

The Opportunity:

The Project Enablement Coordinator plays a crucial role in supporting project teams and enhancing their capabilities through effective enablement initiatives. This role requires a blend of project management skills, training facilitation, and organizational development expertise to help teams achieve their goals and deliver successful outcomes.

Key Accountabilities:

• Monitor, resolve, and complete resources' timesheets per schedules for invoicing.
• Monitor and coordinate ongoing projects to ensure schedules and resources are met until projects are completed.
• Manage the Forward Order Book (FOB) to accurately align remaining test days with project expectations.
• Monitor and evaluate the effectiveness of enablement initiatives, gathering feedback and making recommendations for improvement.

Additional Accountabilities:

• Periodically review Request List scope and applicability and update to reflect current delivery trends.
• Stay abreast of industry trends, emerging technologies, and best practices in project management and enablement.
• Coordinate the development and maintenance of project management templates, documentation, and knowledge repositories.
• Assess project needs and develop tailored request list/project plans to be sent to clients in accordance with signed statement of work.
• Set up NCC-client document exchange utilizing NCC Group's proprietary customer service portal and secure file exchange.

Requirements:

• Proven experience in project management, operations management, or organizational development roles.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong understanding of project management principles, methodologies, and tools.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
• A positive and proactive attitude towards taking responsibility and solving problems.
• Proficiency in project management software and tools (e.g., Microsoft Project, Jira, Trello).

Behaviours:

• Focusing on Clients and Customers
• Working as One NCC
• Always Learning
• Being Inclusive and Respectful
• Delivering Brilliantly

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we now have offices in North America, Canada, Europe, Asia-Pacific, and the United Arab Emirates.

We are passionate about helping our customers to protect their brand, value, and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative, and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally, and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.