Department Supervisor/Assistant
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Department Supervisor/Assistant (San Carlos)
Based on the monthly target issued by the headquarters, manage the store sales and profit indicators.
Track the performance and regularly do data analysis and improvement
Control cost and maintain sensitive analysis of competing products
2. Store management:
Pay attention to the shopping environment and store safety before and after the store, and effectively manage the safety of store assets
3. Product management:
Responsible for inventory management such as daily inventory and product expiration date checking
Analyze store product data to plan improvements and increase sales
Inspect and manage the display of goods according to the display standards, supervise the implementation of store display work and feedback on problems
5. Training management:
Responsible for the training and ensure service management of store personnel, manage customer service feedback, and flexibly handle customer complaints to maintain brand image
Follow up and deal with the payment and tax work in the store
Supervise the security of the payment and self-inspection of the store
Formulate anti-theft measures to supervise the implementation of the store
Responsible for the selection, use, teaching and retention of store employees
Ensure the staffing of the store, and the construction of the store personnel echelon, timely training the company's standards and systems to the store staff
Supervise the implementation of the work, timely summary, feedback and optimization suggestions
8. Cultural management:
Deeply understand the company’s information policy
Promote and implement the company's corporate culture
Build a good store culture to achieve simplicity and efficiency
9. Recruitment and Training new retail staffs
Source, recruit and interview store staffs
Attend career fair and employer branding together with HR teams
Train new staffs, prepare new staff onboarding
Requirements:1. Bachelor's degree is preferred/ more than 3-5 years of experience in store management in the retail industry (skincare & cosmetics) and new set up retail stores.
2. Strong data analysis ability, able to grasp the data contacted in the process of store management, including turnover-related data, attrition rate, turnover rate, promotion ratio, etc.
3. Strong overall planning ability, data statistics, induction, analysis and application ability, workflow and standard formulation ability, commodity analysis and adjustment ability, visual display ability and keen risk management awareness
4. Follow company regional deployment and identify with the company's corporate culture and values.
5. Willing to relocate or travel outstation to other stores
6. Able to work on rotating retail operation hour including weekend and public holiday
7. Able to work in rotating shifts
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Your application will include the following questions:
- Which of the following types of qualifications do you have?
- What's your expected monthly basic salary?
- How many years' experience do you have as a Department Supervisor?
- Do you have a Bachelor Degree?
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