Systems and Processes Manager

3 weeks ago

Makati City, National Capital Region, Philippines RCBC Full time

Job Summary

  • Directs, plans and manages the overall business process and systems functions, covering continuing process and systems improvements, Wealth Management Group policies, circulars and operations manual updates, procedures development and documentation performance of risk and other control and quality assurance checks and assessment within internal risk and control framework and external regulations.

How will you contribute?

  • Reviews Bank, product providers & regulatory policies and circulars and performs gap analysis based on its applicability to WMG.
  • Raises all results of gap analysis and proposed control measures to the Support Division Head.
  • Prepares circulars and guidelines of the business in alignment to latest policies and procedures of the bank and product providers.
  • Acts as the DORO of the Group. Performs annual re-assessment of RCSA and periodic review and sampling of existing procedures vis-a-vis actual processes performed.
  • Acts as alternate for MIS/IT Manager and Middle Office Support Manager.
  • Monitors closure of process gaps, issues and concerns of WMG and escalates any unresolved item to the Division & Group Head.

What will make you successful?

  • A team player who has the leadership skills to be able to carry the atmosphere of the room, build incredible rapport with their peers, and ensure a good and professional relationship within the business unit.
  • Bachelor's degree in Business Management or any Business Course.
  • Extensive knowledge of the Bank's operations, products, and services. Familiarity with Gap Analysis activity and drafting of policies and processes.
  • Two (2) years in the Banking Industry with exposure to Compliance, MIS functions and Project Management functions.
  • Decision-making, project management, managerial and presentation skills.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative, Analyst, Customer Service

Industries

Banking

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