Call Center Representative

3 days ago

Pasig, Metro Manila, Philippines Sterling Global Call Center Inc. Full-time ₱223,200 - ₱279,000/year

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

  • Handle inbound and outbound calls efficiently and professionally.
  • Provide excellent customer service to address inquiries and resolve issues.
  • Utilize Salesforce and other tools to document customer interactions.
  • Maintain a high level of product knowledge to enhance customer experience.
  • Collaborate with team members to improve processes and customer satisfaction.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Proficient in English language, strong customer service skills, experience with Salesforce, familiarity with call center operations
  • Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively
  • Qualities and Traits: Excellent communication skills, strong problem‑solving abilities, and a positive attitude