Remote Global Head of Customer Success

3 days ago

Mexico, Pampanga, Philippines Pro Coffee Gear Remote Full-time ₱7.52 - ₱11.29/year

Pro Coffee Gear, a rapidly growing coffee equipment brand, is seeking a Head of Customer Success to lead our global customer experience from a remote position. You will own the end-to-end journey, define scalable strategies, and drive KPIs across a distributed team, coordinating with marketing, sales, and logistics to ensure satisfaction and loyalty.

The role demands 5+ years in customer success operations, including leadership, with strong communication, analytical skills, and a passion for