Logistics Customer Success Agent

3 days ago

Santo Niño st, Nueva Ecija, Philippines PSA Corporation Limited Full-time ₱279,000 - ₱469,000 Contract

PSA Corporation Limited is seeking a customer service professional to join our logistics team in the Philippines. You will be the primary point of contact for customers, providing real-time updates, resolving shipment issues, and coordinating with internal operations and external stakeholders to ensure high service levels and customer success.

The role involves responding to inquiries via phone, email, and chat; tracking shipments; assisting with service requests and bookings; coordinating with