Office Manager

The Office Manager is responsible for overseeing the day-to-day non-technical operations of the Manila office, ensuring effective business support, operational efficiency, and alignment with company objectives. The role provides leadership and coordination across corporate support functions to ensure the Manila office operates smoothly, employees are well supported, and business priorities are effectively executed.

Reporting directly to the Manila Directors, the Office Manager serves as a key point of coordination between leadership and corporate functions, including Human Resources, Recruitment, Finance, Learning & Development, IT, Corporate Services, and other stakeholders. The role drives effective collaboration, supports business initiatives, manages office requirements, and ensures consistent execution of administrative, workplace, and business support activities.

The Office Manager contributes to business planning, financial oversight, compliance coordination, employee experience initiatives, and continuous improvement efforts to enhance the overall effectiveness of the Manila office.

This role requires strong organisational skills, business acumen, stakeholder management capability, financial awareness, and the ability to coordinate multiple functions to deliver efficient and effective business support.

ROLE RESPONSIBILITIES

Office Management & Business Operations

• Oversee the day-to-day non-technical operations of the Manila office, ensuring the office is well-organised, functional, and adequately supported.

• Manage office administration, workplace services, supplies, equipment, and other requirements necessary for smooth business operations.

• Coordinate office requirements and administrative activities across teams and ensure timely resolution of operational concerns.

• Establish, implement, and continuously improve office procedures, workflows, and administrative processes.

• Monitor office operations and identify opportunities to improve efficiency, service quality, and employee experience.

• Ensure compliance with company workplace policies, office standards, health and safety requirements, and other applicable regulations.

• Prepare regular office operations reports, updates, and recommendations for Manila leadership.

Facilities & Workplace Management

• Oversee office facilities, maintenance, utilities, housekeeping, security, supplies, and other workplace services.

• Manage relationships with building management, landlords, service providers, contractors, and other external vendors.

• Coordinate preventive maintenance, repairs, office improvements, and other facilities-related requirements.

• Monitor office capacity, workspace requirements, seating arrangements, and other workplace needs as the Manila office grows.

• Ensure the office environment is safe, professional, functional, and conducive to employee productivity.

• Manage office supplies, equipment, inventory, and other administrative assets.

Vendor & Administrative Management

• Coordinate and manage office vendors and service providers, including contracts, quotations, renewals, service schedules, and performance.

• Review administrative requirements and coordinate with Procurement and relevant stakeholders to ensure timely delivery of goods and services.

• Maintain accurate records of contracts, permits, vendor documentation, office assets, and other administrative files.

• Coordinate company registrations, business permits, office accreditation, and other corporate administrative requirements.

• Ensure timely completion and proper documentation of office-related transactions and requests.

Budget & Cost Management

• Prepare and monitor the Manila office's administrative and operational budgets in coordination with Finance.

• Monitor office expenses, purchases, contracts, and recurring operational costs.

• Identify opportunities to improve cost efficiency while maintaining appropriate workplace and service standards.

• Review and coordinate invoices, purchase requests, reimbursements, and other office-related financial documentation.

• Provide regular updates on office expenditure and budget utilisation to Manila leadership and Finance.

People & Employee Support

• Work closely with HR to support employee-related activities and day-to-day workplace requirements.

• Provide administrative and operational support for employee onboarding, office transfers, seating arrangements, access provisioning, and other workplace requirements.

• Support employee engagement activities, company events, recognition pro