Remote SaaS Technical Support Engineer | API

SupportNinja in the Philippines is seeking a Technical Support Engineer who will act as the main technical contact for customers and internal teams, delivering expert support across enterprise apps, automation, APIs, and system monitoring.

You will troubleshoot complex software issues, write clear documentation, assist with API integrations using tools like Postman and Insomnia, and develop automation scripts in Python to improve workflows, all while maintaining high customer satisfaction.