LTL Operations Specialist

We are a premier third-party logistics company (3PL).

ARS Group was started in 2002 by Mike Paradee San Jose, CA. In 2012 we joined Trinity Logistics as an independent agent. In 2017 we opened an office in Charlotte, NC.

Our mission Is to provide a Premium Partnership without the premium price tag.

Premium – "Excellence is never an accident; it is the result of high intention, sincere effort, intelligent direction, skillful execution, and the vision to see obstacles as opportunities." - Aristotle

Partnership – We engage to change and improve people's lives and businesses. We treat our customers' money like it's our money. We build trust through transparency and communication.

Value – We don't chase the dollars; we pursue excellence, we take care of the pennies, and the dollars follow. We reduce waste through efficiency and continuous improvement.

This is a remote position.

LTL Operations Specialist (Remote)

About the job

ARS Logistics (Authorized Agent of Trinity Logistics) is a family owned and operated Third Party Logistics company with 20+ years of history. We are proud of what we have built through strong and lasting relationships with our customers and team members.

The LTL Operations Specialist is responsible for delivering operationally excellent transportation services within our less-than-truckload (LTL) division. This role manages the day-to-day execution of LTL shipments, serving as the key link between carriers, internal stakeholders, and customer representatives. The ideal candidate is detail-oriented, solutions-driven, and thrives in a fast-paced logistics environment. Start Date: ASAP

Why you'll Love Working Here

• Direct Impact: Play a key role in ensuring shipments move smoothly and customers receive exceptional service.
• Problem-Solving Every Day: Tackle challenges head-on and find solutions that keep freight moving efficiently.
• Collaborative Team: Join a supportive group of logistics professionals who value teamwork and open communication.
• Dynamic Industry: Experience the fast-paced world of LTL logistics where no two days are the same. Company offers structured upward mobility.

• Serve as the primary liaison between LTL carriers and internal stakeholders by booking shipments, securing capacity and pricing, and managing post-delivery adjustments.
• Act as the main point of contact for carriers and customers to ensure seamless execution and resolution of operational needs.
• Track and trace LTL shipments to provide timely updates and proactive issue management.
• Ensure accurate and timely data entry within the Transportation Management System (TMS).
• Identify opportunities for efficiency, cost savings, and process improvements; assist with implementation of changes.
• Interpret, train, and enforce company policies and procedures consistently.
• Perform additional duties, as qualified, to support team and departmental success.

Core Competencies

• Relationship Management
• Problem Solving
• Customer Service Focus
• Professionalism
• Detailed, Accurate, and Efficient
• Dependability and Initiative

• Education/Experience: 1 year of previous transportation/distribution experience preferred
• Ability to work under pressure and in a fast-paced environment.
• Requirements you need to bring : Operational in Microsoft Outlook, Word, Excel, and PowerPoint.
• Backup internet
• 2 to 3 screens
• Back up computer
• $7.00 per hour base rate with structured growth plan in the company.