Automation Engineer

7 days ago


Pasig, National Capital Region, Philippines iSupport Worldwide Full time

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Direct message the job poster from iSupport Worldwide

Recruitment - Sourcing at iSupport Worldwide

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • Develop, customize, and maintain ServiceNow workflows, automations, and integrations.
  • Collaborate with IT and business stakeholders to gather requirements and translate them into technical specifications.
  • Utilize ServiceNow APIs to build custom integrations with other systems.
  • Leverage Zapier to create seamless integrations and automate workflows between ServiceNow and other platforms.
  • Write and maintain clean, scalable, and well-documented code/workflows.
  • Conduct thorough testing and debugging of solutions to ensure high-quality deliverables.
  • Provide technical support and troubleshooting assistance for ServiceNow and Zapier-related issues.
  • Stay up-to-date with ServiceNow updates, new features, and best practices.
  • Create and maintain technical documentation related to ServiceNow configurations and customizations.
  • Train and mentor junior developers and IT staff on ServiceNow capabilities and customization techniques.

Who are we looking for?

  • At least 5 years of experience as an Automation Engineer.
  • Proven expertise in General API integration and automation.
  • Strong understanding of IT Service Management (ITSM).
  • Experience with ServiceNow is a plus.
  • Familiarity with HTML, CSS, and other web technologies.
  • Excellent problem-solving skills and keen attention to detail.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment.
  • Ability to manage multiple tasks and projects simultaneously while prioritizing workload effectively.

Company Perks

  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology, Engineering, and Project Management
Industries
  • IT System Operations and Maintenance and IT System Data Services
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