Automation Engineer
7 days ago
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Direct message the job poster from iSupport Worldwide
Recruitment - Sourcing at iSupport WorldwideBe a part of our fast-growing team and unchain all the possibilities
What is your mission?
You will provide the best service to our partner brands by performing these tasks:
- Develop, customize, and maintain ServiceNow workflows, automations, and integrations.
- Collaborate with IT and business stakeholders to gather requirements and translate them into technical specifications.
- Utilize ServiceNow APIs to build custom integrations with other systems.
- Leverage Zapier to create seamless integrations and automate workflows between ServiceNow and other platforms.
- Write and maintain clean, scalable, and well-documented code/workflows.
- Conduct thorough testing and debugging of solutions to ensure high-quality deliverables.
- Provide technical support and troubleshooting assistance for ServiceNow and Zapier-related issues.
- Stay up-to-date with ServiceNow updates, new features, and best practices.
- Create and maintain technical documentation related to ServiceNow configurations and customizations.
- Train and mentor junior developers and IT staff on ServiceNow capabilities and customization techniques.
Who are we looking for?
- At least 5 years of experience as an Automation Engineer.
- Proven expertise in General API integration and automation.
- Strong understanding of IT Service Management (ITSM).
- Experience with ServiceNow is a plus.
- Familiarity with HTML, CSS, and other web technologies.
- Excellent problem-solving skills and keen attention to detail.
- Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment.
- Ability to manage multiple tasks and projects simultaneously while prioritizing workload effectively.
Company Perks
- Above-industry salary package and incentives
- Comprehensive HMO benefits and life insurance from day 1
- Free learning and development courses for your personal and career growth
- Dynamic company events
- Opportunities for promotion
- Free meals and snacks
- Associate
- Full-time
- Information Technology, Engineering, and Project Management
- IT System Operations and Maintenance and IT System Data Services
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