Remote AV Service Delivery Specialist
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New Era Technology, LLC. is seeking a Service Delivery Specialist to provide remote AV and video conferencing support, manage service requests, and coordinate technicians and vendors to ensure rapid issue resolution and exceptional customer service.
This remote role follows a Monday–Friday schedule (EST/PST) and requires basic AV knowledge, strong written and spoken communication, and the ability to troubleshoot while handling confidential information with discretion.