Service Leader

Makati Shangri-La, Manila Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband...

Discover your 100% YOU with MicroSourcing! Position: Account Manager (Client Relationship Management) | Team lead Location: MOA Pasay, Harton Paranaque, Eastwood Libis and BGC Taguig Work setup & shift: Onsite, Shifting Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more...

Makati Shangri-La, Manila is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world‑class restaurants and bars, top‑of‑the‑line recreational facilities, complimentary broadband and Wi‑Fi...

Job Description Client Relationship Management: Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns. Service Level Agreement (SLA) Management Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

Position: Client Service Leader (Account Manager)Location: ManilaWork Setup & Shift: Onsite, Shifting Why Join MicroSourcing? You’ll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses* A Collaborative...

oCommerce LLC is seeking an experienced Customer Service Manager to lead our ecommerce support across brands. You’ll own complex customer issues, decide fair remedies, coach agents, and collaborate with operations to reduce costs, all while delivering exceptional service for US customers. The role is fully remote for candidates based in the Philippines,...

MicroSourcing International is seeking a Senior Shared Services Manager to lead a newly consolidated admin organization across Finance, HR, and Operations. You will centralize ~60 specialists, enforce SLAs, and drive standardization while enabling Account Managers to focus on client relationships and growth.You will oversee 24/7 operations across shifts,...

oCommerce LLC is seeking an experienced Customer Service Manager to lead our ecommerce support across brands. You’ll own complex customer issues, decide fair remedies, coach agents, and collaborate with operations to reduce costs, all while delivering exceptional service for US customers. The role is fully remote for candidates based in the Philippines,...

Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world‑class restaurants and bars, top‑of‑the‑line recreational facilities, complimentary broadband and Wi‑Fi...