Customer Service Director, Patient Operations

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the...

We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest...

Medicare Plus Inc in Manila is seeking an experienced Customer Service Leader to oversee operations of our HMO customer service teams. This on-site role requires 5–8 years in customer service, with at least 10 years in management, and a Bachelor’s degree in Healthcare-related field.You will develop service strategies, drive performance metrics, and...

HRTx Inc in Metro Manila, Philippines, is seeking an Associate Director – Customer to Cash (CTC) to lead a dedicated CTC team on-site. The role focuses on collections, disputes, master data management, and ensuring service excellence aligned with business units and finance teams.You will drive process improvements, standardize Shared Services and BPO...

About EucalyptusWe\'re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We\'re here to build better long-term care.Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.Euc is the company behind Juniper, one of the world\'s...

On-site - Manila 5-10 Yrs Exp Bachelor Full-timeJob DescriptionKey Responsibilities:Develop and implement customer service strategies and standardsOversee daily operations of customer service teams (calls, emails, walk-ins)Ensure timely and effective resolution of member concerns, complaints, and escalationsMonitor performance metrics (e.g., response time,...

Eucalyptus is seeking a Customer Service Director to build and lead our growing support operations in the Philippines. This is a critical leadership role shaping how patient-facing teams operate and scale, with the function still developing processes and junior leads. You’ll set a long-term vision, establish a learning culture, and drive quality...

Private Advertiser is seeking a senior operations leader to manage technology delivery for a major client, overseeing day-to-day operations, enhancements and project support in a high-volume call center environment.The role focuses on staffing, budget alignment, and the development of customer support programs and SOPs to drive efficiency. Experience with...

Private Advertiser is seeking a senior operations leader to manage technology delivery for a major client, overseeing day-to-day operations, enhancements and project support in a high-volume call center environment. The role focuses on staffing, budget alignment, and the development of customer support programs and SOPs to drive efficiency. Experience with...