Onsite Yardi Helpdesk Specialist — Tier 1-3 Support

2 days ago

Makati, Metro Manila, Philippines Relay Human Cloud Full-time ₱240,000 - ₱420,000 Contract

Relay Human Cloud is seeking an IT Helpdesk Specialist with a specialization in Yardi to support users across Residential and Commercial modules. You will provide tiered support (Tier 1-3), perform diagnostics, and ensure timely resolution to maximize system usage.

The role requires onsite work with a fixed night shift (8AM-5PM Central time) and strong communication to explain technical concepts to nontechnical users while documenting issues for escalation and vendor coordination.