Onsite Yardi Helpdesk Specialist — Tier 1-3 Support
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Relay Human Cloud is seeking an IT Helpdesk Specialist with a specialization in Yardi to support users across Residential and Commercial modules. You will provide tiered support (Tier 1-3), perform diagnostics, and ensure timely resolution to maximize system usage.
The role requires onsite work with a fixed night shift (8AM-5PM Central time) and strong communication to explain technical concepts to nontechnical users while documenting issues for escalation and vendor coordination.