Product Manager
3 weeks ago
At Cebu Pacific, we embrace challenges head-on, staying at the forefront of innovation through agile technology, data-driven insights, and a relentless focus on customer and operational excellence. A career with our Digital Team offers you the opportunity to shape the future of air travel—whether by developing cutting-edge digital products, harnessing the power of analytics, or driving impactful projects that enhance passenger experiences and streamline operations.
We don't just build technology—we create experiences and innovations that inspire and redefine the future of travel. Be part of this exciting journey and let your expertise take flight as a moment maker in the ever-evolving field of Digital as a Product Manager.
Primary Responsibilities:
- Defines the plan and iterations for the product and communicates it to the scrum teams.
- Defines the functionality, gathers business rules/requirements in coordination with other teams, e.g., Ancillary, Marketing, Revenue Management, Pricing, Treasury, and IT.
- Understands customer needs through surveys, complaints, market research, user research, and analytics to improve the digital customer experience.
- Drives improvements in user experience by working with the UX/UI Team and Product Managers to push digital transformation and adoption.
- Works with Solutions and Technical Architects, Lead Developers, Scrum Masters, and Project Managers to design and deliver new features and enhancements that improve customer engagement and satisfaction.
Qualifications:
- Bachelor's degree in business, Computer Science, Information Systems, or related field.
- 3-4 years experience in digital product management or similar.
- In-depth knowledge of Agile processes and principles; Usability, Product Management, and Design Thinking backgrounds are a plus.
Why Join Us:
- We are the first Great Place to Work certified airline in Southeast Asia.
- We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
- Be part of a forward-thinking team that values innovation and continuous improvement.
- Play a key role in developing and nurturing the talents that drive our success.
- Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
- Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same-sex partners
- Be assured of comprehensive healthcare coverage upon hire.
Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement.
Your moment matters. Be a Moment Maker
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