Project Coordinator

About the client

Our client is an Asana Solutions Partner and the Authorised Solution Centre for PaperCut in Australia and New Zealand. We help clients and resellers deliver seamless implementations and ongoing success with both Asana and PaperCut solutions.

We operate in a complex, channel-based environment - supporting resellers, end-customers, and internal consultants through structured project coordination, automation, and communication.

About Teamified

Teamified is a talent partner helping companies build exceptional remote teams across IT, software, product, and digital innovation. We collaborate with leading enterprises and fast-scaling tech businesses worldwide to help them access world class talent and accelerate growth. With operations across the globe our mission is to make building high performing global teams simple, fast, and cost-effective. Teamified has hundreds of clients with more than 200 engineers, testers, product managers, designers, and technology experts delivering impactful solutions every day.

Job Summary

The Project Coordinator ensures the smooth delivery of Asana and PaperCut implementations, coordinating between Reseller Partners, End Customers, and our client’s internal delivery teams.

This role is central to maintaining project momentum and communication - ensuring every stakeholder is informed, every task is tracked, and every implementation stays on schedule. The Project Coordinator will also work closely with our client’s Data & Workflow Automation Specialist to ensure information flows accurately between systems (e.g. Asana, Odoo, CRM, and automation tools).

The goal is simple: deliver a consistent, professional, and proactive experience for every partner and customer our client supports.

Responsibilities

Project Coordination

• Coordinate all phases of Asana and PaperCut implementations, from project setup to completion.
• Communicate clearly and professionally with reseller partners, end customers, and internal technical teams.
• Track and follow up on project milestones, tasks, and dependencies within Asana and other systems.
• Manage project updates, client communications, and documentation to ensure transparency across all stakeholders.
• Escalate potential risks, delays, or issues early - ensuring proactive mitigation.

Communication & Stakeholder Management

• Serve as the central point of contact for all project-related communication between our client, resellers, and customers.
• Maintain consistent, high-quality follow-up to prevent communication breakdowns and project stalls.
• Coordinate schedules, installations, and technical checks with internal consultants and external IT contacts.
• Provide regular project status updates and ensure alignment between all involved parties.

Workflow & Systems Integration

• Work alongside the Data & Workflow Automation Specialist to ensure project data flows correctly between systems (Asana, Odoo, CRM).
• Validate that project automation triggers and updates are functioning as expected.
• Maintain accurate project records and documentation in Asana, following our client’s internal workflow standards.
• Support template and checklist maintenance for recurring implementation projects.

Issue Resolution & Quality Control

• Proactively identify technical or coordination risks, such as hardware compatibility issues or IT environment conflicts.
• Liaise with technical teams to troubleshoot or elevate issues before they impact delivery timelines.
• Monitor the progress of high-risk projects and ensure timely corrective action.

Requirements

Essential

• Exceptional follow-up discipline - you never let a task or email go unanswered.
• Strong communication and stakeholder coordination across multiple layers: resellers, end-users, IT departments, and internal teams.
• Technical aptitude - able to understand installation requirements, compatibility issues, and general IT environments.
• Proactive problem-solving — able to anticipate issues before they become blockers.
• Structured organisation skills — comfortable managing multiple concurrent projects with detailed Asana tracking.
• Strong documentation habits — accurate, consistent updates in Asana, CRM, and other internal tools.
• Confidence and professionalism in both written and spoken English.

Desirable

• Experience coordinating technical or software implementation projects.
• Familiarity with Asana, Odoo, or similar project/CRM tools.
• Exposure to SaaS, channel distribution, or IT services environments.
• Understanding of workflow automation tools (Zapier, Make, etc.).
• Experience working w