Operations Head
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On-site - Pasig 5-10 Yrs Exp Bachelor Full-time
Job Description
Government Mandated Benefits
Responsibilities
- Manage and coordinate the operations of multiple retail stores, including staffing, inventory management, and customer service delivery
- Develop and implement operational strategies to improve productivity, reduce costs, and enhance the customer experience
- Analyse performance metrics, identify areas for improvement, and implement corrective actions to drive continuous operational excellence
- Liaise with cross-functional teams, including sales, marketing, and finance, to ensure seamless integration and alignment of operations
- Lead and mentor a team of store managers, providing guidance, training, and support to help them achieve their goals
- Ensure compliance with company policies, procedures, and applicable regulations
- Contribute to the development and implementation of new initiatives, projects, and process improvements
Job Requirements
- Minimum of 5 years of experience in a retail operations management role, with a proven track record of driving operational efficiency and performance
- Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Proven leadership skills, with the ability to motivate and develop a team
- Familiarity with retail industry best practices, including inventory management, customer service, and process optimization
- Degree in Business Administration, Operations Management, or a related field
Critical thinking Problem Solving Strategic Planning Leadership Operations Management Data Analysis
Working Location
Mr. Quickie Corporate Office & Warehouse, 280 Eusebio Avenue, Maybunga, Pasig City, 1607 Metro Manila, Philippines
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